Darla S Richardson
DeQuincy
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results. I am bringing my skills to the remote work sector.
Overview
15
15
years of professional experience
Work History
Cashier/Associate
Brookshire Brothers Grocery
11.2020 - 08.2025
- Processed customer transactions accurately using POS systems.
- Maintained organized checkout areas, ensuring efficient service delivery.
- Assisted customers with product inquiries and selections for enhanced shopping experience.
- Trained new cashiers on register operations and customer service protocols.
Assistant Manager
1 on 1 Tire and Automotive
05.2015 - 08.2016
- Coordinated daily operations to enhance team productivity and streamline workflow efficiency.
- Developed training programs to improve staff performance and operational knowledge.
- Implemented process improvements that reduced errors and increased service quality.
- Analyzed customer feedback to identify areas for operational enhancements and improve satisfaction.
- Completed daily deposits and purchased change for daily operations.
- Completed the monthly tax reports necessary for small businesses.
- Completed scheduling and payroll weekly for all mechanics.
Contract Legal Secretary
Robert P Shelton. Attorney at Law
08.2010 - 12.2017
- Managed case files and documentation to ensure compliance with legal standards.
- Prepared and formatted legal documents, including briefs, motions, and contracts.
- Prepared notarial documents.
- Maintained all correspondence for the office.
- Maintained all civil, criminal, and personal client files for the office.
- Coordinated scheduling of appointments, hearings, and depositions for attorneys.
- Conducted research on legal precedents to support case preparation and strategy development.
- Accompanied attorneys and clients on errands and tasks to open, maintain, and close accounts necessary to clients' needs.
Education
Bachelor of Arts - Business Management
Ashford University
San Diego, CA10-2008
High School Diploma -
Dequincy High School
DeQuincy, LA05-1990
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management skills
- Written and verbal communication
- Professionalism and courtesy
- Decision making aptitude
Timeline
Cashier/Associate
Brookshire Brothers Grocery
11.2020 - 08.2025
Assistant Manager
1 on 1 Tire and Automotive
05.2015 - 08.2016
Contract Legal Secretary
Robert P Shelton. Attorney at Law
08.2010 - 12.2017
Bachelor of Arts - Business Management
Ashford University
High School Diploma -
Dequincy High School