Seasoned Lead Health Unit Coordinator with robust experience in patient care coordination, medical staff support, and administrative management. Possess strong skills in hospital operations, healthcare administration, and team leadership. Demonstrated ability to streamline procedures for improved efficiency and productivity within health units while maintaining high standards of patient care.
Overview
25
25
years of professional experience
Work History
Lead Health Unit Coordinator
Ascension St John Hospital
Detroit , Michigan
1999.08 - Current
Assisted in the coordination of patient flow through the unit, ensuring that all necessary paperwork was completed accurately and in a timely manner.
Assessed patient needs and communicated with other members of the healthcare team to coordinate appropriate services or treatments.
Monitored vital signs, such as blood pressure, temperature, pulse rate, and respiration rate for patients.
Participated in quality improvement initiatives related to safety protocols or customer service standards set forth by management team.
Acted as a liaison between nursing staffs and other departments within the facility.
Trained new employees on proper documentation techniques and use of office equipment.
Managed departmental inventory control system by ordering supplies as needed and verifying delivery against invoices received from vendors.
Performed clerical duties such as filing charts, answering phones, transcribing orders from physicians and nurses, photocopying documents, faxing information to other departments and providers.
Responded to patient call lights quickly and expedited appropriate follow-through.
Provided assistance with activities of daily living such as bathing, grooming and dressing when needed.
Maintained accurate records of patient data and medical histories.
Responded to emergency situations by following hospital protocols and assisting medical staff as needed.
Backed up floor staff by keeping patients' rooms clean and orderly.
Processed physician orders, including medication, laboratory tests, and diagnostic procedures, accurately and promptly.
Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
Education
High School Diploma -
Edsel Ford High School
Dearborn, MI
1986-06
Skills
Process improvement techniques
Medical terminology proficiency
Strong leadership
Electronic Health Records Management
Interdepartmental Collaboration
Conflict resolution techniques
Timeline
Lead Health Unit Coordinator
Ascension St John Hospital
1999.08 - Current
High School Diploma -
Edsel Ford High School
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