Summary
Overview
Work History
Education
Skills
Timeline
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Darlene Benard

Victorville,CA

Summary

Results-driven support professional prepared for impactful roles in direct care environments. Proven ability to enhance clients' quality of life through tailored support and effective daily management. Known for strong collaboration and adaptability, ensuring seamless team operations and consistent quality outcomes. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

6
6
years of professional experience

Work History

Direct Support Professional

Big Dipper Residential Adult Facility (ARF)
07.2024 - 01.2025
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.

Direct Support Professional

Shooting Star Adult Residential Facility (ARF)
11.2018 - 01.2024
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Served as a knowledgeable advocate for clients during interactions with external agencies or service providers ensuring their rights, preferences, and needs were respected.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted patients with self-administered medications.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client unique needs.

Education

High School Diploma -

David Starr Jordan High School
Los Angleles, CA
06.1972

Certificate - CNA

San Bernardino Adult School
San Bernardino, CA
06.2009

Some College (No Degree) - Early Childhood Education And Care

East Los Angeles College
Monterey Park, CA

Skills

  • Health and safety requirements
  • HIPAA compliance
  • Time management
  • Medication administration
  • Client transportation
  • First aid and safety
  • Behavior redirection
  • Housekeeping tasks

Timeline

Direct Support Professional

Big Dipper Residential Adult Facility (ARF)
07.2024 - 01.2025

Direct Support Professional

Shooting Star Adult Residential Facility (ARF)
11.2018 - 01.2024

High School Diploma -

David Starr Jordan High School

Certificate - CNA

San Bernardino Adult School

Some College (No Degree) - Early Childhood Education And Care

East Los Angeles College

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