Summary
Overview
Work History
Education
Skills
Timeline
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Darlene Collins

Sarasota,FL

Summary

Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.

Overview

6
6
years of professional experience

Work History

Head Waitress

Aegean Cafe
01.2020 - 11.2023
  • Supervised server staff and simultaneously served personal section of tables.
  • Maintained a clean and inviting dining area to enhance overall guest experience at the restaurant.
  • Developed strong relationships with regular customers, fostering loyalty to the establishment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Resolved guest complaints swiftly and professionally, resulting in increased repeat business.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Trained new staff members on restaurant policies, procedures, and customer service standards.

Senior Buyer

CVD Equipment Corporation
04.2018 - 11.2023
  • Participated in continuous improvement initiatives, contributing ideas for more effective procurement processes.
  • Achieved cost savings by implementing strategic sourcing and supplier negotiations.
  • Developed strong relationships with suppliers, fostering collaboration and mutual growth.
  • Optimized inventory management practices, reducing excess stock and minimizing carrying costs.
  • Conducted thorough spend analysis to identify areas for potential cost savings and efficiencies.
  • Enhanced supplier performance through regular evaluations and performance improvement plans.
  • Reduced lead times by closely monitoring inventory levels and forecasting demand accurately.
  • Evaluated supplier proposals objectively, selecting partners based on total value rather than just price alone.
  • Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.

Education

Bachelor of Science - Business

SUNY College At New Paltz
New Paltz, NY

Skills

  • Customer Service
  • Cash Handling
  • Exceptional communication
  • Safe Food Handling
  • Relationship Building
  • Order Taking
  • Food presentation
  • Accurate money handling
  • Conflict Resolution
  • Food safety understanding

Timeline

Head Waitress

Aegean Cafe
01.2020 - 11.2023

Senior Buyer

CVD Equipment Corporation
04.2018 - 11.2023

Bachelor of Science - Business

SUNY College At New Paltz

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Darlene Collins