Darlene Covell

• Greeted customers, listened to customer needs, helped locate merchandise, and suggested suitable options.
• Maintained clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
• Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
• Worked closely with fellow associates to create positive work environment, fostering teamwork and mutual support.
• Monitored sales floor and merchandise displays, taking corrective action such as restocking or reorganizing products.
• Assisted with inventory management, ensuring accurate counts and proper storage of products.
• Processed returns and exchanges efficiently, adhering to company policies and procedures.
• Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.

• Maintained regular contact with clients by calling and visiting clients' homes.
• Conducted home visits to assess living environment and facilitate access to necessary resources.
• Monitored clients' progress and adapted treatment plans to meet changing needs.
• Helped clients develop new coping mechanisms and techniques to drive behavior modification.

Supported engaging, fun, and smooth-running special events and programs by helping with organization, planning, and participating during events.

• Communicated with staff members to stay informed about volunteer opportunities and events.
• Supported children''s literacy development through participation in story time sessions, encouraging a love for reading from an early age.
• Ensured safe environment for patrons by monitoring security cameras regularly and reporting any suspicious activities or safety concerns immediately.
• Performed basic book re shelving, accurately cataloged and indexed materials, and obtained items from book drop.
• Greeted visitors, answered questions, and made book recommendations across subjects and genres.
• Located books, magazines and other materials quickly according to patron requests.
• Created displays to promote library materials and services.