Improved student lunchroom behavior by implementing clear rules and expectations.
Ensured a clean and sanitary environment for students by performing regular cleaning tasks.
Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
Served as a positive role model for students by maintaining a professional demeanor and consistently emphasizing the importance of respecting school lunchroom rules.
Promoted a positive atmosphere among students during lunch periods through active engagement and interaction.
Recommended improvement measures to Nutritional Services Director to support cost efficiency measures and improve revenue margins.
Assisted in menu planning, focusing on balanced nutrition and appealing options for diverse palates.
Oversaw cafeteria staff, providing training and support to ensure optimal performance in their roles.
Increased efficiency in the lunch line by organizing food stations and directing students accordingly.
Monitored compliance with federal nutrition standards, ensuring that all meals met mandated requirements while remaining appetizing to students.
Monitored student behavior and implemented corrective actions.
Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
Monitored students during lunchtime and provided verbal cues to students to manage behavior.
Cleaned tables, straightened chairs and swept floors between lunch periods.
Organized cafeteria environment and serving line to provide efficient diner flow during lunch rush.
Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
Tracked daily lunch count and documented total outstanding balances per student.
Managed inventory effectively, minimizing food spoilage and reducing overall costs.
Implemented allergy-awareness protocols, ensuring the safety of all students with dietary restrictions or sensitivities.
Collaborated with school administrators to develop effective strategies for addressing behavioral issues within the lunchroom setting.
Reduced food waste by closely monitoring portion sizes and adjusting serving methods as needed.
Developed strong relationships with vendors to secure quality products at competitive prices.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved safety procedures to create safe working conditions for workers.
Assistants Lunchroom Manger
Chambers County School System
05.1997 - 05.2020
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assisted in organizing and overseeing assignments to drive operational excellence.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Supervisor
East Alabama Medical Center
02.1998 - 05.2003
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Maintained compliance with company policies, objectives, and communication goals.
Evaluated employee performance and coached and trained to improve weak areas.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Achieved results by working with staff to meet established targets.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Conducted routine inspections to check quality and compliance with established specifications.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Boosted team performance by developing customer service training materials and conducting service training.
Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
Led major initiatives within the department that drove innovation or addressed critical business challenges.