Overview
Work History
Education
Skills
Timeline
Generic

Darlene Doolittle

Cusseta,AL

Overview

15
15
years of professional experience

Work History

Lunchroom Supervisor

Lanett City School
05.2020 - Current
  • Improved student lunchroom behavior by implementing clear rules and expectations.
  • Ensured a clean and sanitary environment for students by performing regular cleaning tasks.
  • Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
  • Served as a positive role model for students by maintaining a professional demeanor and consistently emphasizing the importance of respecting school lunchroom rules.
  • Promoted a positive atmosphere among students during lunch periods through active engagement and interaction.
  • Recommended improvement measures to Nutritional Services Director to support cost efficiency measures and improve revenue margins.
  • Assisted in menu planning, focusing on balanced nutrition and appealing options for diverse palates.
  • Oversaw cafeteria staff, providing training and support to ensure optimal performance in their roles.
  • Increased efficiency in the lunch line by organizing food stations and directing students accordingly.
  • Monitored compliance with federal nutrition standards, ensuring that all meals met mandated requirements while remaining appetizing to students.
  • Monitored student behavior and implemented corrective actions.
  • Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
  • Monitored students during lunchtime and provided verbal cues to students to manage behavior.
  • Cleaned tables, straightened chairs and swept floors between lunch periods.
  • Organized cafeteria environment and serving line to provide efficient diner flow during lunch rush.
  • Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
  • Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
  • Tracked daily lunch count and documented total outstanding balances per student.
  • Managed inventory effectively, minimizing food spoilage and reducing overall costs.
  • Implemented allergy-awareness protocols, ensuring the safety of all students with dietary restrictions or sensitivities.
  • Collaborated with school administrators to develop effective strategies for addressing behavioral issues within the lunchroom setting.
  • Reduced food waste by closely monitoring portion sizes and adjusting serving methods as needed.
  • Developed strong relationships with vendors to secure quality products at competitive prices.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.

Assistants Lunchroom Manger

Chambers County School System
05.1997 - 05.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Supervisor

East Alabama Medical Center
02.1998 - 05.2003
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Achieved results by working with staff to meet established targets.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Led major initiatives within the department that drove innovation or addressed critical business challenges.

Education

High School Diploma - Basic

Valley High School
Valley, AL
05.1991

Skills

  • Scheduling Staff
  • Sanitation Procedures
  • Child Development
  • Supervisory Experience
  • Nutrition knowledge
  • Allergy awareness
  • Menu Planning
  • Problem-Solving
  • Cleaning and sanitizing
  • Verbal and written communication
  • Food handling safety
  • Food safety knowledge
  • Money Handling
  • Safe Food Handling
  • Kitchen Support
  • Dishwashing
  • Sanitation Practices
  • Cooking
  • Equipment Operation
  • Food Quality Standards
  • Ingredient Preparation
  • Food Storage Procedures
  • Food Production
  • Nutrition understanding
  • Waste Reduction
  • Portion Control
  • Portion Management
  • Compliance
  • Batch Cooking
  • Supply Replenishment
  • Cafeteria equipment operations
  • Standardized recipes
  • Customer Service
  • Salad bar
  • Food Safety
  • Cash Handling
  • Team Collaboration
  • Safety Training
  • Worker Training
  • Kitchen equipment operation and maintenance
  • Staff Management
  • Task Delegation
  • Greeting and Seating Guests
  • Food safety understanding
  • Opening and closing procedures
  • Work Area Inspection
  • Point of Sale POS Software
  • Supply Ordering
  • Kitchen staff coordination
  • Kitchen Staff Supervision
  • Food Delivery Oversight

Timeline

Lunchroom Supervisor

Lanett City School
05.2020 - Current

Supervisor

East Alabama Medical Center
02.1998 - 05.2003

Assistants Lunchroom Manger

Chambers County School System
05.1997 - 05.2020

High School Diploma - Basic

Valley High School
Darlene Doolittle