Summary
Overview
Work History
Education
Skills
Timeline
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Darlene Ehrhart

Venice

Summary

Dynamic sales leader with a proven track record in training and education delivery. Skilled in client relationship management and revitalizing underperforming accounts. Strong work ethic combined with strategic decision-making capabilities in diverse environments.

Overview

15
15
years of professional experience

Work History

Case Manager

Our Mother's House
Venice
02.2024 - Current
  • Advocated for clients to secure essential services and support.
  • Monitored client progress through regular follow-ups and comprehensive case reviews.
  • Assessed needs and developed targeted service plans while tracking progress toward goals.
  • Counseled clients on community resources to address specific needs effectively.
  • Delivered case management services encompassing intake, assessment, crisis intervention, and referrals.
  • Conducted home visits to evaluate living conditions and identify support requirements.
  • Maintained confidentiality and adhered to ethical standards in all interactions.

Health Educator

Florida Department of Health in Putnam County
Sarasota
01.2023 - 02.2024
  • Educated community members on disease prevention, vaccines, and mental health resources.
  • Developed comprehensive curricula by performing research on various health topics.
  • Created educational materials including pamphlets, handouts, and videos to enhance health awareness.
  • Coordinated promotional tools for schools and community health events to maximize outreach.
  • Presented health education talks at workshops and conferences to disseminate knowledge effectively.
  • Provided health education services focused on preventive healthcare, nutrition, and lifestyle choices.
  • Conducted outreach activities such as door-to-door visits and school presentations promoting healthy habits.

Account Executive

Amedisys Home Health
Sarasota
02.2020 - 10.2022
  • Developed and implemented strategic sales plans to achieve corporate objectives.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Managed a portfolio of accounts to achieve long-term success.
  • Monitored market trends, competitor activities, and product developments to adjust sales strategies accordingly.
  • Used cold calling and networking to sell products and services.
  • Utilized CRM software to manage customer interactions and sales processes efficiently.
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Acted as a liaison between the customer and cross-functional internal teams.

Care Manager

Sunset Lakes Health & Rehab
Venice
10.2018 - 02.2020
  • Coordinated discharge planning and post-discharge follow-up with interdisciplinary teams.
  • Maintained patient data confidentiality in compliance with HIPAA protocols.
  • Explained policies, procedures, and services to patients clearly.
  • Served as liaison between hospital administration and clinical staff regarding policy changes affecting care delivery.
  • Developed service assessment protocols based on patient acuity levels.
  • Promoted integration of long-term services to ensure continuity of care.
  • Facilitated client referrals through collaboration with community resources.
  • Established relationships with external partners for effective referral processes.

Marketing Director

Parkside Assisted Living and Memory Cottage
Port Charlotte
01.2017 - 10.2018
  • Cultivated strategic relationships within community to enhance collaboration and support.
  • Executed events in partnership with local organizations to increase visibility and engagement.
  • Authored dynamic press releases and created comprehensive press kits to promote initiatives.
  • Managed social media presence, aligning content to maximize return on investment.
  • Conducted tours, followed up with leads, and maintained consistent communication throughout.
  • Updated CRM records to ensure accuracy and accessibility of information.
  • Achieved move-in targets, exceeding budget forecasts from zero to 40 within six months.

Marketing Director

Adecco
Port Charlotte
06.2010 - 01.2017
  • Supervised creation of marketing materials and collateral.
  • Expanded personnel skill sets by mentoring marketing team both individually and in groups.
  • Coordinated marketing events for showcasing product and service offerings.
  • Maintained up-to-date knowledge of industry trends and competitive landscape.
  • Developed and maintained relationships with key industry influencers and strategic partners to amplify marketing efforts.
  • Identified opportunities for new business partnerships or other growth initiatives.
  • Boosted sales by developing new product marketing strategies.
  • Managed annual marketing budget, ensuring optimal allocation of resources for maximum impact.
  • Developed and implemented a comprehensive marketing strategy to increase brand awareness.
  • Conducted market research to identify trends, customer needs, and competitive landscape to inform strategic decisions.

Education

Master of Arts -

Kaplan University
Davenport, IA

Bachelor of Arts - Communications

LaRoche University
Pittsburgh, PA

High School Diploma -

North Allegeheny
Wexford, PA

Skills

  • Client advocacy and assessment
  • Case management and documentation
  • Relationship building and networking
  • Public speaking and presentation
  • Team collaboration and coordination
  • Customer relationship management
  • SEO and social media marketing
  • Brand messaging and market analysis

Timeline

Case Manager

Our Mother's House
02.2024 - Current

Health Educator

Florida Department of Health in Putnam County
01.2023 - 02.2024

Account Executive

Amedisys Home Health
02.2020 - 10.2022

Care Manager

Sunset Lakes Health & Rehab
10.2018 - 02.2020

Marketing Director

Parkside Assisted Living and Memory Cottage
01.2017 - 10.2018

Marketing Director

Adecco
06.2010 - 01.2017

Master of Arts -

Kaplan University

Bachelor of Arts - Communications

LaRoche University

High School Diploma -

North Allegeheny

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