Darlene Flores - Villa
Phoenix,AZ
Summary
Compassionate individual accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Infectious Disease Researcher
Valor Global
Remote (WFH)
10.2023 - Current
- Ensured public health surveys, inquires and database entry work was processed accurately.
- Managed inbound and outbound phone calls, following an investigation.
Direct Service Provider
New Hope of Arizona
Phoenix, AZ
02.2022 - 09.2023
- Cultivated relationships with residents to support happiness and emotional well-being.
- Facilitated communication between members of the interdisciplinary team.
- Organized recreational activities to help improve physical, mental and emotional well-being of clients.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Tracked and reported clients' progress based on observations and conversations.
Paraprofessional
Shelly Farms Elementary School
Phoenix, AZ
01.2023 - 05.2023
- Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Assisted teachers with planning and preparing lessons for students.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
Case Manager
Department of Child Safety
Avondale, AZ
09.2021 - 02.2022
- Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports.
- Developed individualized service plans with clients to address their identified goals.
- Provided mental health support to homeless clients and connected each with community resources.
- Visited clients at residences to assist courts with custody decisions and conduct home study assessments.
Education
Bachelor of Science - Justice Studies, Family and Human Development
Arizona State University
Tempe, AZ05.2021
Yearlong Study Abroad Program -
Tecnológico De Monterrey
05.2020
Skills
- Documentation and Reporting
- Digital Research Tools
- Critical Thinking
- Data Assessments
- MS Office
- Bilingual
Timeline
Infectious Disease Researcher
Valor Global
10.2023 - Current
Paraprofessional
Shelly Farms Elementary School
01.2023 - 05.2023
Direct Service Provider
New Hope of Arizona
02.2022 - 09.2023
Case Manager
Department of Child Safety
09.2021 - 02.2022
Bachelor of Science - Justice Studies, Family and Human Development
Arizona State University
Yearlong Study Abroad Program -
Tecnológico De Monterrey