Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Darlene Fonseca

Custer,MI

Summary

Proven team leader with a track record of enhancing team productivity by over 20% at Rite Aid through effective workflow management and strong problem-solving skills. Demonstrates exceptional customer service excellence and cash handling expertise, ensuring high levels of customer satisfaction and operational efficiency. Renowned for reliability and a collaborative work ethic, consistently delivering high-quality outcomes.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

10
10
years of professional experience

Work History

Cashier

Wesco Inc.
06.2020 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Supervisor

Rite Aid
07.2021 - 09.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Dietary Aide

Oakview Medical Care
01.2015 - 10.2019
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.

Education

High School Diploma -

Shelby High School
641 N State St
05-2003

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Money handling
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Conflict resolution
  • Dependability and reliability
  • Honest and dependable

Languages

Spanish
Native or Bilingual

Timeline

Supervisor

Rite Aid
07.2021 - 09.2021

Cashier

Wesco Inc.
06.2020 - Current

Dietary Aide

Oakview Medical Care
01.2015 - 10.2019

High School Diploma -

Shelby High School
Darlene Fonseca