Darlene Henning
branch manager
Gainesville,GA
Summary
Dynamic Branch Manager with a proven track record at U.S. Pipe Fabrication, enhancing operational efficiency and doubling sales. Expert in relationship building and business development, with a keen focus on safety and customer satisfaction, achieving over 97% on-time shipments. Skilled in team leadership and sales management, consistently exceeding performance goals.
Overview
24
24
years of professional experience
Work History
Branch Manager
U.S. Pipe Fabrication
03.2012 - 11.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Did all purchasing for branch
- Handled inventory monthly
- Managed 30+ employees daily
- Handled all safety certification, meetings and requirements.
- More than doubled Branch sales and gross profits
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- 97+% ontime shipments and quality rating
Branch Manager
Premier Utlities
01.2001 - 01.2012
- Managed all employees (warehouse, drivers and salesmen.)
- Did all branch purchasing.
- Quoted sales projects for customers.
- Handled all vendor relations as well as customer relations.
- Planned all company entertainment events.
- Handled account receivables as well as payables.
- Planned daily delivery truck schedule.
Education
Associate of Arts - Business
Gwinnett Technical College
Lawrenceville, GA08-1994
High School Diploma -
Central Gwinnett High School
Lawrenceville, Ga06-1991
Skills
- Excellent time management skills
- Impeccable work ethic
- Relationship building and management
- Strong team-builder
- Verbal/written communication
- Sales management
- Business development expertise
- Up to date Safety Knowledge
Timeline
Branch Manager
U.S. Pipe Fabrication
03.2012 - 11.2024
Branch Manager
Premier Utlities
01.2001 - 01.2012
Associate of Arts - Business
Gwinnett Technical College
High School Diploma -
Central Gwinnett High School
Similar Profiles
Tyler CraftTyler Craft
Contractor at Precision Pipe and FabricationContractor at Precision Pipe and Fabrication
James Frizzle, JrJames Frizzle, Jr
Cement Lining Tech at US Pipe FabricationCement Lining Tech at US Pipe Fabrication
Rahul RaiRahul Rai
Sr. Technical Service Engineer at FABMAX Pipe Fabrication Machines Pvt. LtdSr. Technical Service Engineer at FABMAX Pipe Fabrication Machines Pvt. Ltd