Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Darlene Johnson

Austin,TX

Summary

Friendly, committed and hardworking cashier/customer service representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Successful working in fast-paced and crowded retail environments while maintaining professional attitude.

Overview

23
23
years of professional experience

Work History

Customer Service/Front End Cashier

HomeGoods
04.2022 - 03.2024
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.

Customer Service/Front End Cashier

Walmart
07.2021 - 04.2022
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.

Designer and Owner

Love Beads of Austin
09.2009 - 03.2017


  • Designed, handcrafted and sold jewelry.
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.

Legal Secretary

Akin Gump Strauss Hauer & Feld LLP
07.2004 - 02.2009
  • Worked for four attorneys; transcribed tapes; built database, reviewed documents and entered information into database; drafted, proofed and revised documents and correspondence; answered phones; prepared client invoices

Legal Assistant

Sneed Vine & Perry P.C
05.2001 - 07.2004
  • Summarized depositions, database management, maintained client files

Education

Liberal Arts

UT Austin
Austin, TX

Skills

  • Strong Work Ethic
  • Excellent customer service
  • Patience and Empathy
  • Quick Learner
  • Team player attitude

References

  • Michele Larsen - Mlarsen1112@gmail.com
  • Debbie Saineghi - debbiesaineghi@msn.com

Timeline

Customer Service/Front End Cashier

HomeGoods
04.2022 - 03.2024

Customer Service/Front End Cashier

Walmart
07.2021 - 04.2022

Designer and Owner

Love Beads of Austin
09.2009 - 03.2017

Legal Secretary

Akin Gump Strauss Hauer & Feld LLP
07.2004 - 02.2009

Legal Assistant

Sneed Vine & Perry P.C
05.2001 - 07.2004

Liberal Arts

UT Austin
Darlene Johnson