Darlene Kolberg
Holt
Summary
Results-oriented executive professional with history of delivering impactful organizational changes and strategic initiatives. Proven ability to lead and inspire teams, ensuring alignment with company goals and fostering culture of excellence. Renowned for adaptability and strong focus on achieving measurable results through effective collaboration and leadership.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Executive Director
Prestige Way
11.2024 - Current
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Resident Care Coordinator
Prestige Way
08.2021 - Current
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained [Number] new staff members on facility policies, patient care and medicine distribution.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
- Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
- Collaborated with healthcare providers to develop individualized care plans, optimizing residents'' quality of life.
- Reduced hospital readmissions through diligent monitoring of residents'' health status and timely intervention.
- Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
- Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
- Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
- Proactively addressed any potential conflicts among staff members or between staff and residents, fostering a positive work environment conducive to quality care.
- Enhanced resident well-being by implementing personalized care plans and coordinating with multidisciplinary teams.
- Developed strong relationships with local healthcare providers, enhancing access to specialized services for residents as needed.
- Promoted family engagement through regular updates on resident progress and involvement in care planning decisions.
- Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
- Increased resident satisfaction by addressing concerns promptly and fostering a positive living environment.
Assistant Program Manager
Turning Leaf Behavioral Health Services
03.2019 - 07.2021
- Led cross-functional teams in executing complex projects, consistently meeting deadlines and exceeding quality standards.
- Managed budgets and resources responsibly, ensuring timely delivery of projects and optimal allocation of funds.
- Oversaw staff schedules and assignments to handle programming demands.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Helped directors resolve production, casting and budgeting issues impacting station performance.
Owner/Operator
Computer Forensics, LLC
03.2004 - 03.2019
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Assessed income and expenses and adapted plans to improve profit levels.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
On-Site Manager
Parker Manor Adult Foster Care
05.1994 - 09.2001
- Monitored project progress closely, making adjustments as necessary to keep timelines on track without sacrificing quality or safety standards.
- Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
- Ensured accurate documentation of all aspects of each project was maintained throughout the duration of the assignment.
- Enhanced client satisfaction by consistently meeting project deadlines and maintaining clear communication throughout the project lifecycle.
- Managed daily onsite activities, ensuring quality workmanship and adherence to safety protocols.
- Mentored junior staff members, providing guidance on best practices in onsite management for their professional development.
- Resolved conflicts among team members, fostering a positive work environment conducive to productivity.
- Developed strong relationships with clients, resulting in repeat business and excellent referrals.
Education
Associate of Arts - General Studies
Lansing Community College
Lansing, MIHigh School Diploma -
Melvindale High School
Melvindale, MISkills
- Program management
- Project management
- Staff management
- Relationship building
- Leadership development
- Resident satisfaction
- Crisis management
- Client services
Certification
- CPR/AED Certification
- MANDT training course
Timeline
Executive Director
Prestige Way
11.2024 - Current
Resident Care Coordinator
Prestige Way
08.2021 - Current
Assistant Program Manager
Turning Leaf Behavioral Health Services
03.2019 - 07.2021
Owner/Operator
Computer Forensics, LLC
03.2004 - 03.2019
On-Site Manager
Parker Manor Adult Foster Care
05.1994 - 09.2001
Associate of Arts - General Studies
Lansing Community College
High School Diploma -
Melvindale High School
Similar Profiles
Brigitte StevensBrigitte Stevens
Traffic Controller at Prestige Group LTD. Dba Prestige Travel ServicesTraffic Controller at Prestige Group LTD. Dba Prestige Travel Services
Leonardo VelazquezLeonardo Velazquez
Automotive Lube Technician at Prestige Lube and TuneAutomotive Lube Technician at Prestige Lube and Tune
Montserrat GonzalezMontserrat Gonzalez
Assistant Manager at Prestige Painting LLCAssistant Manager at Prestige Painting LLC
Kate BofysilKate Bofysil
Registered Nurse at Sparrow HospitalRegistered Nurse at Sparrow Hospital
Divyavani SeelamDivyavani Seelam
Service Officer at SERVICES AUSTRALIAService Officer at SERVICES AUSTRALIA