Darlene Lombari
Stuart,FL
Summary
Excellent customer service skills working with patients and families to coordinate rehabilitation services. Proficient verifying insurance benefits and obtaining authorizations. Highly dependable, ethical and reliable office support. Extremely organized and efficient performing daily tasks.
Overview
25
25
years of professional experience
Work History
Office Coordinator Clerical
Cleveland Clinic Martin Health
07.2018 - Current
- Answer and manage incoming and outgoing calls to coordinate medical care for patients.
- Obtain rehabilitation referrals and authorizations for EPIC scheduling, verifying insurance and medical benefits for rehabilitation services.
- Performs appointment scheduling and related scheduling functions such as HAR and completions of referral.
- Verify registration and collect co-pays.
Administrative Assistant
All Professional Property Management
01.2015 - 07.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Accounts receivable and payable for property owners and tenants.
Server/hostess/cashier
JJ Plums Café
01.2009 - 06.2015
Veterinary Technician Assistant / Kennel Attendant
Monterey Animal Clinic
02.2010 - 01.2015
- Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
- Assist technicians with IV placement of catheters and blood draws for laboratory services.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Assisted with radiographic imaging procedures to provide veterinarians with vital information needed to make accurate diagnoses and treatment recommendations.
- Administered medications to animals in treatment and documented changes in condition.
Office Manager/Bookkeeper
Kegel And Stilli, Inc.
01.1999 - 05.2009
- Provided complete bookkeeping services including accounts payable and accounts receivable
- Negotiated competitive pricing, shipping and receiving
- Scheduled projects to meet deadlines
- Initiated a safety program to insure a safe working environment within the factory and maintain OSHA compliance
- Calculated payroll hours for submission to payroll company
- Managed all human resource issues.
Server/hostess/cashier
Cranky Cat Café
01.2002 - 06.2007
Education
Associate of Arts - Education
Indian River State College
Ft. Pierce, FL03.1999
Skills
- Proficient in EPIC / MS Word / Excel / Quick Books
- Insurance Verification and Authorization
- Hospital Records Managment / HIPPA Compliance
- Interpersonal / Organizational skills
Volunteer
Boxer Rescue of FL, 2001-Present
Timeline
Office Coordinator Clerical
Cleveland Clinic Martin Health
07.2018 - Current
Administrative Assistant
All Professional Property Management
01.2015 - 07.2018
Veterinary Technician Assistant / Kennel Attendant
Monterey Animal Clinic
02.2010 - 01.2015
Server/hostess/cashier
JJ Plums Café
01.2009 - 06.2015
Server/hostess/cashier
Cranky Cat Café
01.2002 - 06.2007
Office Manager/Bookkeeper
Kegel And Stilli, Inc.
01.1999 - 05.2009
Associate of Arts - Education
Indian River State College
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