Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darlene Mociolek

Olmsted Falls,OH

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Secretary

City Of Westlake
04.2014 - Current
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Created and updated records and files to maintain document compliance.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Maintained electronic filing systems and categorized documents.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Offered technical support and troubleshot issues to enhance office productivity.

Preshool/Pre-K Teacher

Hyland Softward
05.2009 - 04.2014
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Established positive relationships with students and families.

Clubhouse Attendant

Meadowood Golf Course
07.2002 - 04.2014
  • Greeted customers and offered them assistance.
  • Handled customer complaints in a professional and courteous manner.
  • Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
  • Promptly responded to all requests for assistance.
  • Managed check-in and check-out process of items.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Credit Analyst

Lesco-John Deere Lanscapes
07.2006 - 04.2009
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Submitted reports on payroll activities.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Processed payroll garnishments such as tax liens and child support.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.
  • Entered customer order details into system, accepted payments and updated accounts.
  • Documented sales, customer interactions and concerns and generated update reports for senior management.
  • Validated and recorded invoices and resolved discrepancies with vendors.
  • Implemented orderly, organized filing systems for easy record retrieval.

Payroll Administrator

Lesco-John Deere Landscapes
08.2005 - 07.2006
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Submitted reports on payroll activities.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Processed payroll garnishments such as tax liens and child support.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.

Education

Bachelor of Arts - Communications

Baldwin Wallce College
Berea, OH
05.2009

Skills

  • Interoffice Communications
  • Reception Functions
  • Manage Correspondence
  • Mail Distribution
  • File Management
  • Email Correspondence
  • Office Equipment Operation
  • Verbal and Written Communication
  • Customer Relations and Communications
  • Filing Experience

Timeline

Secretary

City Of Westlake
04.2014 - Current

Preshool/Pre-K Teacher

Hyland Softward
05.2009 - 04.2014

Credit Analyst

Lesco-John Deere Lanscapes
07.2006 - 04.2009

Payroll Administrator

Lesco-John Deere Landscapes
08.2005 - 07.2006

Clubhouse Attendant

Meadowood Golf Course
07.2002 - 04.2014

Bachelor of Arts - Communications

Baldwin Wallce College
Darlene Mociolek