Darlene Murillo
Thousand Oaks,CA
Summary
Proven hospitality professional with a track record of enhancing customer experiences at Tilted Kilt Pub & Eatery through exceptional service and memory retention. Skilled in POS system management and inventory control, demonstrating strong multitasking abilities and cleanliness standards. Collaborates effectively with teams to exceed service goals.
Overview
4
4
years of professional experience
Work History
Server
Tilted Kilt Pub & Eatery
01.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Stocker
Target
09.2020 - 01.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Education
Art
Options For Youth
Oxnard, CA07.2022
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
Timeline
Server
Tilted Kilt Pub & Eatery
01.2021 - Current
Stocker
Target
09.2020 - 01.2021
Art
Options For Youth
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