Summary
Overview
Work History
Education
Skills
Timeline
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Darlene Otis

North Las Vegas,NV

Summary

Responsible team member with 10+ yrs of experience in fast paced service settings. Systematic accurate orders, keeping customers happy supporting team success. Relaxed Dealer with skills in cash handling,conflict resolution,game protection,chip handling. Welcoming friendly outstanding talents in performing professional customer service motivated to maintain customer satisfaction & contribute company success. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Bartender

Dotty's Slots And Video Poker
North Las Vegas, NV
06.2023 - 11.2024
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Processed payments accurately and efficiently with POS system.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • pay jackpots, call in all jackpots over 5,000, service machines,
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Casino Dealer

New York New York Casino
Las Vegas, NV
02.2021 - 06.2024
  • Assisted in maintaining the security of chips, cash, and other gaming equipment.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Maintained game integrity by verifying accuracy of payouts and ensuring adherence to casino rules.

Cocktail Server

Allegiant Stadium
Las Vegas, NV
06.2020 - 01.2023
  • Communicated with customers to take drink orders accurately.
  • Checked identification of customers to verify age requirements for purchase of alcohol.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • POS system cashless environment

Education

Certificate - Nail Tec

Milan Institute
Las Vegas, NV
01-2024

Certificate - Realestate

Key Reality School
Las Vegas, NV

High School Diploma -

RANCHO HIGH SCHOOL
Las Vegas, NV

Skills

  • Liquor restocking
  • Hospitality service expertise
  • Point of sale systems

Timeline

Bartender

Dotty's Slots And Video Poker
06.2023 - 11.2024

Casino Dealer

New York New York Casino
02.2021 - 06.2024

Cocktail Server

Allegiant Stadium
06.2020 - 01.2023

Certificate - Nail Tec

Milan Institute

Certificate - Realestate

Key Reality School

High School Diploma -

RANCHO HIGH SCHOOL

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Darlene Otis