Darlene Otis
Las Vegas
Summary
Dynamic Family Law Legal Assistant with proven expertise in legal document preparation and case management at Pro Law Group. Adept at client communication and problem-solving, I consistently enhance operational efficiency and uphold a strong work ethic. Eager to leverage my organizational skills and attention to detail in a challenging legal environment.
Overview
13
13
years of professional experience
Work History
Family Law Legal Assistant
Pro Law Group
Las Vegas
12.2025 - Current
- Drafted correspondence and prepared legal documents for court filings.
- Conducted legal research to support case strategies and respond to client inquiries.
- Provided comprehensive administrative support to attorneys by managing calendars, scheduling appointments, organizing files, preparing correspondence, filing court documents, and obtaining necessary signatures.
- Facilitated client communications and coordinated meetings while maintaining organized calendars.
- Answered phones promptly while providing courteous customer service.
- Scanned physical documents into electronic format for storage in a secure database system.
Leasing Agent
Phoenix Staffing
Las Vegas
06.2013 - 08.2024
- Cultivated strong, professional relationships with residents through exemplary service to enhance tenant satisfaction and retention.
- Maintained accurate records of lease agreements and tenant information to ensure compliance and facilitate smooth transactions.
- Processed applications by conducting background checks and verifying references.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Handled difficult situations with professionalism to resolve conflicts and uphold a positive community environment.
Bartender/VIP Cocktail Server
Allegiant Stadium
Las Vegas
06.2019 - 08.2023
- Engaged with guests to deliver personalized customer service, enhancing overall guest satisfaction.
- Monitored guests' alcohol consumption levels, ensuring compliance with safety regulations and promoting responsible drinking.
- Handled cash and processed transactions accurately at the bar.
- Developed good working relationships with fellow employees through effective communication.
- Participated in weekly team meetings to discuss goals and objectives set by management.
Education
High School -
Rancho High School
NVLegal Assistant
Northwest Career College
Las Vegas, NVSkills
- Family law procedures
- Legal document preparation
- Case management
- Client communication
- Freshdesk support
- Microsoft applications
- Apple software
- Computer operating systems
- Problem solving
- Task accuracy
- Organizational skills
- Sense of urgency
- Dependability
- Strong work ethic
- Eager to learn
- Confidence in execution
Timeline
Family Law Legal Assistant
Pro Law Group
12.2025 - Current
Bartender/VIP Cocktail Server
Allegiant Stadium
06.2019 - 08.2023
Leasing Agent
Phoenix Staffing
06.2013 - 08.2024
High School -
Rancho High School
Legal Assistant
Northwest Career College