Darlene Pagan
RIVERSIDE,CA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
14
14
years of professional experience
Work History
Manager
Real Mex Restaurants
06.2001 - 01.2015
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Recorded inventory sales into organization's weekly income report.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Cashier
Fry's Electronics Inc.
10.2005 - 01.2006
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Business Administration
Norco College
Norco, CASkills
- Priority Management
- Revenue Quotas
- Business Development
- Sales and Marketing
- Hiring and Training
- Cash Handling Expertise
- Operations Management
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Fry's Electronics Inc.
10.2005 - 01.2006
Manager
Real Mex Restaurants
06.2001 - 01.2015
Business Administration
Norco College
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