Darlene Painter
Montgomery,IL
Summary
I have been at HealthSmart Solutions ( 3rd party Insurance group) for 23 years. The tasks have changed through the years. As an Administrative Assistant responsibilities included filing, phones, and mail. My next role was a Support Specialist. I opened new tasks using Word, and Excel. I try to always perform at a high level of quality, and accuracy. I stay focused, use time effectively and prevent distractions from interfering with work completion.
Overview
23
23
years of professional experience
Work History
Support Specials
HealthSmart Benefit Solutions
San Antonio, TX
10.1998 - 03.2022
Distribution to stop loss Carriers of all Case Management Monthly reports via email.
Pull all data and put together a Disclosure Packet to be saved on shared drive. All Disclosure packets were due within 24 hours after received.
Throughout the day - review the Reinsurance Mail Box and move emails received to the appropriate Reinsurance Specialist.
Distribution of Monthly Reports on or before the 15th of each month to Brokers, Carriers, and some Special Handlings via email.
Established and maintained harmonious relations with internal and external customers. Pulling data and/or answering information needed.
Education
GED -
College of DuPage
Glen Ellyn, IL06.1999
Skills
- Technical Support and Assistance
Being courteous and helpful at all times Showing appreciation and respect for the customer needs and expectations Representing the organization by demonstrating behaviors that reflect a good attitude for customer service, responsiveness
Timeline
Support Specials
HealthSmart Benefit Solutions
10.1998 - 03.2022
GED -
College of DuPage
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