Darlene Palermo
Blackwood,NJ
Summary
Dedicated Pharmacist offering 35 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators.
Overview
23
23
years of professional experience
Work History
Pharmacist
Walgreen's Pharmacy
09.2022 - 10.2023
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Staff Pharmacist
Shop Rite
06.2007 - 08.2015
- Assisted in managing drug inventory levels, ordering medications and supplies for replenishment, verifying deliveries against purchase orders, and resolving any discrepancies
- Worked with Manager to recruit, train, and guide pharmacy technicians, improving overall performance by 25%
- Implemented new guidelines and process workflow that minimized administrative errors from 2.3% to 0.1%
- Provided exceptional customer service that included additional information and education about medications, resulting in sales increase of $3K per month, while maintaining 83% in customer retention.
Pharmacist In-Charge
Browning Road Apothecary
01.2001 - 03.2007
- Dispensed medications according to written prescriptions with 100% accuracy
- Provided counseling services in addition to manual claim submissions
- Verified patient data and billing information, discovering and resolving erroneous bills that occurred due to system error, for both personal injury and workmen’s compensation related prescriptions.
Staff Pharmacist
Drugstrore.com
06.2000 - 09.2000
- Screening of prescriptions via internet transactions
- Communications with physicians and customers that lead to improved prescription accuracy rates.
Education
Bachelor of Science in Pharmacy -
Rutgers College of Pharmacy
Skills
- Customer Service and Communication Skills
- Prescription Verification
- Drug Inventory Management
- Medication Dispensing
- Medication expertise
- Patient education and counseling
- Immunization Administration
Timeline
Pharmacist
Walgreen's Pharmacy
09.2022 - 10.2023
Staff Pharmacist
Shop Rite
06.2007 - 08.2015
Pharmacist In-Charge
Browning Road Apothecary
01.2001 - 03.2007
Staff Pharmacist
Drugstrore.com
06.2000 - 09.2000
Bachelor of Science in Pharmacy -
Rutgers College of Pharmacy
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