Summary
Overview
Work History
Education
Skills
Certification
Languages
Resources Utilized
Timeline
Generic

Darlene Pendleton

St. Petersburg

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Transworld Business Advisors of West FL, LLC
St. Petersburg
09.2017 - 01.2025
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Managed office supplies inventory and placed orders when necessary.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Conducted research on various topics as requested by management.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Provided support for the sales team members.
  • Updated and maintained databases with current information.
  • Completed day-to-day duties accurately and efficiently.

Front Desk Coordinator

Murphy Business Brokers
Clearwater
09.2015 - 09.2017
  • Provided support to other departments within the organization as needed.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Facilitated workflow by drafting, forwarding and copying important documents and paperwork.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Performed administrative tasks such as filing documents, preparing reports, and updating databases.

Residential Real Estate Agent

Century 21 Jim White
Treasure Island
04.2012 - 12.2014
  • Developed marketing strategies to promote the sale of residential properties.
  • Compared similar properties to determine competitive market price.
  • Organized showings for interested parties who wanted to view listed properties in person.
  • Conducted open houses for prospective buyers.
  • Implemented various methods of lead generation such as cold calling or door knocking campaigns.

Education

Sales Associate's License - Residential Real Estate

Bob Hogue School Of Real Estate
St Petersburg, FL
08-2005

Associate of Science - Nursing

St Petersburg College
St Petersburg, FL

Skills

  • Microsoft Excel
  • Data entry and management
  • Office equipment operation
  • File organization
  • Customer service
  • Meeting coordination
  • Correspondence management
  • Event planning
  • Document preparation
  • Problem solving
  • Effective communication
  • Team collaboration
  • Research skills
  • Office management
  • Social media
  • Email management
  • Strong problem solver
  • Sensitive material handling
  • Database organization
  • Administrative operations
  • AS/400
  • Office supply management
  • Deadline oriented
  • Computer skills
  • Marketing
  • Microsoft Word
  • Data management
  • Strong interpersonal skills

Certification

  • Current Real Estate License

Languages

English
Professional

Resources Utilized

  • MLS Systems, Pitchbook, D&B Hoovers, LinkedIn, Word Press, Sharepoint, Share File, Outlook, MS Excel, MS Word, MS Powerpoint, various CRM Systems, some Quickbooks, One Drive, Teams, Zoom, Paychex, Canva

Timeline

Administrative Assistant

Transworld Business Advisors of West FL, LLC
09.2017 - 01.2025

Front Desk Coordinator

Murphy Business Brokers
09.2015 - 09.2017

Residential Real Estate Agent

Century 21 Jim White
04.2012 - 12.2014

Sales Associate's License - Residential Real Estate

Bob Hogue School Of Real Estate

Associate of Science - Nursing

St Petersburg College

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Darlene Pendleton