Darlene Phoenix
Phoenix,USA
Summary
Finance Director with over 40 years of extensive experience in the automotive industry, specializing in dealership operations. Proven track record in training and developing high-performing finance and sales teams while effectively managing multiple priorities in fast-paced environments. Strong focus on minimizing costs and maximizing profitability through expert financial planning, analysis, and the implementation of controls. Committed to fostering a team-oriented culture and delivering exceptional customer service to drive sustainable growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
40
40
years of professional experience
Work History
Finance Manager
Arrowhead Cadillac
Glendale, AZ
03.2025 - 10.2025
- Streamlined financing processes, enhancing customer satisfaction and retention rates.
FINANCE MANAGER
Lifted Trucks Usa
Phoenix, AZ
08.2024 - 02.2025
- Oversaw traveled to various locations to enhance train, and increase profitability.
Consultant
GB Auto Sales
Phoenix, AZ
01.2023 - 08.2024
Advised on strategies to cultivate vendor partnerships and expand financial resources for profit maximization.
Finance Manager
Sanderson Ford
Glendale, Az
05.2020 - 01.2022
- I oversee the financial operations and customer service of the dealership. I have more than 38 years of experience in the automotive industry, working with various brands and groups. I am skilled in financial analysis, dispute resolution, and customer service management. I enjoy working with a diverse and talented team, and am passionate about delivering the best value and satisfaction to our customers. I am also committed to continuous learning and improvement, and always seeking new opportunities and challenges to grow my expertise and contribute to the success of the organization.
Finance Director
Bell Ford
Phoenix, Az, USA
06.2003 - 04.2020
- Director of a six person finance team
Finance Director
Sunset Ford
Peoria, Az, USA
07.1994 - 06.2003
- Employee of the year in 2002
Finance Manager/Director
DCH Gardena Honda
Gardena, CA
10.1989 - 07.1994
- #1 Honda Store in the world. I was Finance Manager of the Year 4 out of 5 years of employment.
Finance
Don Kott Auto Center
Carson, CA
06.1985 - 10.1989
- Top 25th in the nation.
Education
Finance -
Ford Motor Credit Finance School
Dearborn, MICollege - undefined
El Camino Community College
01.1987
Graduated - undefined
North Torrance High School
Torrance, CA01.1985
Skills
- Business Development
- Customer Service
- Gross Profit
- Training
- Customer Loyalty
- Vendor Sourcing
- Communication
- Dispute Resolution
- Consumer Financing
- Teamwork
- Regulatory compliance
- Strong negotiation skills
- Goal-oriented mindset
- Customer service
- Client interview
- Loan processing coordination
LANGUAGES
English
Timeline
Finance Manager
Arrowhead Cadillac
03.2025 - 10.2025
FINANCE MANAGER
Lifted Trucks Usa
08.2024 - 02.2025
Consultant
GB Auto Sales
01.2023 - 08.2024
Finance Manager
Sanderson Ford
05.2020 - 01.2022
Finance Director
Bell Ford
06.2003 - 04.2020
Finance Director
Sunset Ford
07.1994 - 06.2003
Finance Manager/Director
DCH Gardena Honda
10.1989 - 07.1994
Finance
Don Kott Auto Center
06.1985 - 10.1989
College - undefined
El Camino Community College
Graduated - undefined
North Torrance High School
Finance -
Ford Motor Credit Finance School