Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Darlene Pietsch

Houston ,Texas

Summary

Well-educated clinical team leader offering excellent skills in improving patient outcomes , staff education, and patient satisfaction . Excited to leverage 29 year background and bring leadership and expertise to your organization.

Overview

31
31
years of professional experience

Work History

Director of Clinical Services

Theracare Home Health
Stafford, TX
01.2022 - Current

Manage field staff and perform all training to ensure quality care, compliance and fiscal responsibility.

Monitors infection control, complaints QI

Receives requests for services and assists in decisions regarding eligibility for home care services. Assists with coordinating home care.

Reviews documentation including Oasis, MD orders, issues deficiency reports as needed.

Identifies and assigns appropriate pathways, implementation of the POC, MD orders for patients assigned.

Workflow/ Director of clinical services per HCHB

Conduct case conference to ensure quality of care and interdisciplinary communication of patients needs.

Audit 100% of hospitalized patients charts

Clinical Supervisor

TheraCare
Stafford, Texas
12.2021 - Current

Managing field staff, workflow, patient outcomes, assist with scheduling, DCS and Administrator to ensure appropriate patient care and patient satisfaction. Work with URS team to obtain proper documentation per Medicare guidelines.

CTL

Encompass Health
04.2019 - Current

Review coord notes, orders, labs, wound deviations infection control , vital sign abnormalities and audit for staff compliance through workflow in HCHB

Perform weekly case conference

Communicate, educate and support staff on improving patient care and outcomes

ICD 10 coding

Audit all Oasis on my team for accuracy

Ensure Face to Face and timely initiation of care are correct.

Assist staff in implementing POC

Case Manager

Encompass Home Health & Hospice
08.2016 - 08.2017

Thorough knowledge of HCHB , coordination of care, ICD10 coding, Oasis. Preceptor training new nurses, extensive knowledge of Medicare.

DON

Angels Care Home Health
08.2017 - Current
  • Demonstrates in-depth knowledge of Medicare regulations.
  • HIPAA
  • Admission criteria and reimbursable services
  • Oasis documentation guidelines and HCHB software
  • Ensures Face to face criteria are met
  • QAPI committee reviews
  • Ensures VBP initiatives are implemented
  • All instruction provided to staff.

Case Manager

Reach Healthcare Services
01.2009 - 08.2016

Performed pediatric, specialty infusions, ventilator patients. Performed ADR reviews and dispute resolutions. Preceptor trained all new nurses

Case Manager

Girling
03.2004 - 12.2009

Coordination of care, performed all field evaluations, preceptor and trained all new nurses

Medicare Director

The Care Group/Reach
04.2000 - 03.2004

Clinical Supervisor

Concepts Of Care Home Health
06.1993 - 02.1999

Clinical Supervisor

Nursefinders
02.1999 - 03.2004

Education

Associate of Applied Science - Nursing

San Jacinto College District
Pasadena, TX
1992

Skills

  • Written and verbal communication
  • Detail-oriented
  • Solution-based interventions
  • Strong clinical judgment
  • High level of autonomy
  • Precepting
  • Medical chart documentation
  • Oasis

Education

Class taken for ICD 10 HCD-D certification

Timeline

Director of Clinical Services

Theracare Home Health
01.2022 - Current

Clinical Supervisor

TheraCare
12.2021 - Current

CTL

Encompass Health
04.2019 - Current

DON

Angels Care Home Health
08.2017 - Current

Case Manager

Encompass Home Health & Hospice
08.2016 - 08.2017

Case Manager

Reach Healthcare Services
01.2009 - 08.2016

Case Manager

Girling
03.2004 - 12.2009

Medicare Director

The Care Group/Reach
04.2000 - 03.2004

Clinical Supervisor

Nursefinders
02.1999 - 03.2004

Clinical Supervisor

Concepts Of Care Home Health
06.1993 - 02.1999

Associate of Applied Science - Nursing

San Jacinto College District
Darlene Pietsch