Darlene Pruitt
Pipestem,WV
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Seeking to expand my knowledge and experience hiring, training and developing associates while supporting store management teams.
Overview
34
34
years of professional experience
Work History
Assistant Store Manager
Kroger
Ronceverte, WV
08.2021 - Current
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Provided training to new employees on company policies and procedures.
- Organized weekly meetings with department heads to review progress on key objectives.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Assistant Store Manager
Kum & Go
Lebanon, MO
11.2016 - 05.2019
- Managed daily operations of sales department, including supervision of staff members.
- Provided training to new employees on company policies and procedures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Interim General Manager
Kum & Go
Lebanon, MO
09.2018 - 12.2018
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Merchandising Specialist
Acosta Sales & Marketing
Lebanon, MO
01.2013 - 10.2017
- Organized inventory of merchandise in stockroom, including labeling and tracking items.
- Performed regular audits of store shelves to ensure accuracy of pricing labels.
- Created visual displays for store shelves, counters, and windows to attract customers.
- Communicated and coordinated planogram execution with store management.
Front End Manager
Winn-Dixie Stores Inc.
Charlotte , NC
02.1990 - 12.2001
- Cultivated strong customer relations and developed effective customer service standards.
- Managed cash flow of store, including cashier operations, bookkeeping and security.
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
Skills
- Customer Service Management
- Mentoring and Coaching
- Hiring and Training
- Team Management
- Problem-Solving
Timeline
Assistant Store Manager
Kroger
08.2021 - Current
Interim General Manager
Kum & Go
09.2018 - 12.2018
Assistant Store Manager
Kum & Go
11.2016 - 05.2019
Merchandising Specialist
Acosta Sales & Marketing
01.2013 - 10.2017
Front End Manager
Winn-Dixie Stores Inc.
02.1990 - 12.2001