Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Quartieri

Kissimmee,FL

Summary

Highly skilled Licensed Nail Professional with specialized training in various nail techniques including acrylic, gel and natural nail manicures. Strengths include maintaining sanitary work station, providing exceptional client service, and staying informed of latest industry trends. Previous roles demonstrated ability to build strong client relationships through personalized care and professional consultation services.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Licensed Nail Professional

latin nails
Kissimmee, FL
02.2019 - Current
  • Ensured client satisfaction by providing courteous service.
  • Restocked inventory of supplies for nail services.
  • Recommended additional treatments or products based on individual needs.

Security Officer

US Security Services
Orlando, FL
02.2016 - 01.2019
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Confirmed visitor identification prior to granting entry into the building.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Checked for safety hazards and took corrective action when necessary.

Customer Service Representative

AT&T Mobility
Orlando, FL
04.2014 - 01.2017
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Provided accurate information about products and services to customers.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved customer complaints promptly and efficiently.

Education

High School Diploma -

Gateway High School
Kissimmee, FL
06-2005

Skills

  • Appointment Scheduling
  • Callus Removal
  • Manicure Design
  • Cuticle care
  • Nail Preparation
  • Manicures

Certification

  • nail tech
  • security officer'
  • customer service award

Timeline

Licensed Nail Professional

latin nails
02.2019 - Current

Security Officer

US Security Services
02.2016 - 01.2019

Customer Service Representative

AT&T Mobility
04.2014 - 01.2017

High School Diploma -

Gateway High School

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Nicole Quartieri