Darlene Quinones
Perris,CA
Summary
Proven leader with over a decade at WinCo Foods, adept in staff management and customer engagement, excelling in boosting sales and employee morale. Skilled in POS software and performance management, I've successfully coordinated teams to achieve top-notch customer service, enhancing workflow and resource efficiency.
Overview
13
13
years of professional experience
Work History
Department Manager
WinCo Foods
02.2012 - Current
In charge of about 10-15 employees. 12 years of customer service. Provide customer service by answering phone calls, assisting customers at the register, taking orders and handling complaints. Read and answer emails, make employee schedules, take monthly inventory, order product and materials daily, breakdown incoming orders, replenish shelves with our product, push sales and employee morale.
Education
High School Diploma -
Rancho Verde High School
Moreno Valley, CA06.2012
Skills
- Staff Management
- Team Supervision
- Workflow Coordination
- Resource Coordination
- Performance Management
- Employee Scheduling
- Sales Reporting
- Customer Service
- POS Software
- Customer Engagement
- Data Entry
- Mail handling
- File Maintenance
Languages
English
Spanish
Timeline
Department Manager
WinCo Foods
02.2012 - Current
High School Diploma -
Rancho Verde High School