Darlene Rolf
Burnsville,Minnesota
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
48
48
years of professional experience
Work History
OFFICE ASSISTANT
Robert Half Staffing Agency
2019.05 - 2019.06
- Documents were scanned into Excel Spreadsheet for verification purposes.
ACCOUNTS PAYABLE & RECEIVABLES
Robert Half Accountemps
2018.03 - 2019.06
- Processed vendors’ invoices into database for month end reports;
- Processed payments from vendors into company’s bank portal via ACH and checks received;
- Calls were placed to outbound vendors for payment information.
CASHIER
Target Superstore
2023.12 - 2024.01
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
CASHIER
Cub Foods
2023.06 - 2023.09
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
TAX FORM SCANNER
Express Employment Staffing Agency
2020.03 - 2020.03
- Scanned completed tax forms from CPA files.
- Gathered, sorted and scanned documents to enter into computer system.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Assisted in training new employees on scanner usage, contributing to a skilled workforce.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
PAYMENT PROCESSOR
Accountemps Staffing Agency
2019.10 - 2020.01
- Data entry skills processing checks from vendors and customers to post payments to their accounts
- Managed high-volume payment processing tasks, consistently meeting deadlines without compromising accuracy or quality.
- Monitored outstanding balances, following up on overdue payments to minimize loss or delay in revenue collection.
- Streamlined payment processing by implementing efficient systems and organizational strategies.
- Provided exceptional customer service by resolving inquiries related to payments, account balances, and transaction discrepancies.
ACCOUNTING ASSISTANT
Robert Half Staffing Agency
2019.02 - 2019.03
- Entered vendor invoices into database
- Payments were entered from vendors into company’s bank portfolio via ACH and checks via mail.
CUSTOMER SERVICE REPRESENTATIVE
Robert Half Staffing Agency
2018.12 - 2019.02
- Established clientele relationship for those that were effected by breached companies: Health East Medical Services based on patient records and medical claims; Marriott Hotels and Resorts based on customer personal information and possible credit card information
MEDICAL RECORDS CLERK
Apex Systems Inc.
2018.10 - 2018.11
- Updated patient profile in the company website for verification of health related benefits of service
CUSTOMER SERVICE CONSULTANT
Atterro Inc. Staffing Agency
2017.10 - 2017.11
- Updated and assisted patients profile for status of benefits; entered new patient profile into company website for benefits
ACCOUNTS PAYABLE CLERK
AppleOne Staffing Agency
2017.06 - 2017.09
- Assisted with invoices via email that were then added into Excel spreadsheet for information verification and corrected errors for month end and quarterly reports
ADMINISTRATION/RECEPTIONIST
Alternative Solutions Staffing Agency
2008.11 - 2009.03
- Responded to calls from patients for appointments and calls were made for reminder of future appointments
CLAIMS REPRESENTATIVE
Anthem BCBS
2007.12 - 2008.08
- Correctly coded medical claims for various hospitals and clinic facilities.
- Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
CUSTOMER SERVICE REPRESENTATIVE
L.L. Bean
- 2008.01
- Retrieved calls from customers to place orders via phone service
- Escalated calls when needed for customers
Word Processing Secretary
Control Data Corporation
Bloomington , MN
1980.06 - 1991.08
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Data Entry Administrator
Sears Roebuck And Company
Minneapolis , MN
1976.06 - 1980.05
- Enhanced data accuracy by meticulously entering information and verifying input for correctness.
- Championed best practices in key punch operations by staying current on industry trends and advancements, sharing insights with colleagues for continuous improvement.
- Safeguarded company assets by routinely maintaining key punch equipment, promptly reporting issues or malfunctions when necessary.
- Ensured confidentiality of sensitive information by following company guidelines and procedures for handling private data.
- Adhered to strict deadlines, prioritizing tasks effectively to ensure timely completion of projects.
- Contributed to a positive work environment by maintaining professionalism and fostering strong relationships with colleagues.
- Maintained a high level of productivity by consistently meeting daily and weekly quotas for data entry tasks.
Education
Bachelor’s Degree in Finance and Accounting -
SNHU Online
09.2024
Associate of Applied Science in Business Management -
ITT Technical Institute
01.2015
Associate of Applied Science in Medical Office Administration -
Sanford Brown College
01.2005
Skills
- Knowledgeable in Accounts Payable/Receivables and Full Accounting Cycle
- General accounting function: preparation of journal entries, account analysis and balance sheet reconciliations.
- Microsoft Office (Excel, Word, Powerpoint, QuickBooks)
- Knowledgeable in medical office administration, billing, coding, and claims
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Customer Assistance
Timeline
CASHIER
Target Superstore
2023.12 - 2024.01
CASHIER
Cub Foods
2023.06 - 2023.09
TAX FORM SCANNER
Express Employment Staffing Agency
2020.03 - 2020.03
PAYMENT PROCESSOR
Accountemps Staffing Agency
2019.10 - 2020.01
OFFICE ASSISTANT
Robert Half Staffing Agency
2019.05 - 2019.06
ACCOUNTING ASSISTANT
Robert Half Staffing Agency
2019.02 - 2019.03
CUSTOMER SERVICE REPRESENTATIVE
Robert Half Staffing Agency
2018.12 - 2019.02
MEDICAL RECORDS CLERK
Apex Systems Inc.
2018.10 - 2018.11
ACCOUNTS PAYABLE & RECEIVABLES
Robert Half Accountemps
2018.03 - 2019.06
CUSTOMER SERVICE CONSULTANT
Atterro Inc. Staffing Agency
2017.10 - 2017.11
ACCOUNTS PAYABLE CLERK
AppleOne Staffing Agency
2017.06 - 2017.09
ADMINISTRATION/RECEPTIONIST
Alternative Solutions Staffing Agency
2008.11 - 2009.03
CLAIMS REPRESENTATIVE
Anthem BCBS
2007.12 - 2008.08
Word Processing Secretary
Control Data Corporation
1980.06 - 1991.08
Data Entry Administrator
Sears Roebuck And Company
1976.06 - 1980.05
Bachelor’s Degree in Finance and Accounting -
SNHU Online
Associate of Applied Science in Business Management -
ITT Technical Institute
Associate of Applied Science in Medical Office Administration -
Sanford Brown College
CUSTOMER SERVICE REPRESENTATIVE
L.L. Bean
- 2008.01
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