Darlene Romelus
Philadelphia,Pennsylvania
Summary
Dynamic leader with proven expertise in team leadership and complex problem-solving. At Company Urbn, I enhanced customer satisfaction and resolved staff conflicts, ensuring high-quality service delivery. Skilled in computer applications and fostering positive team environments, I excel in driving performance and efficiency.
Overview
2
2
years of professional experience
Work History
Manager Mc Donald's
Mc Donalds
8901 Frankford Ave
07.2022 - 07.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associate of Science - Nursing
UNITECH
PORT AU PRINCE ,HTI 08.2015
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Computer Skills
- Positive Attitude
- Attention to Detail
- Excellent Communication
Languages
English
Professional Working
Spanish
Professional Working
French
Native or Bilingual
Timeline
Manager Mc Donald's
Mc Donalds
07.2022 - 07.2024
Associate of Science - Nursing
UNITECH