Darlene Scott
Cedar Springs,MI
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Certified Nurses Aide – Weekend Option
Porter Hills HRC
01.2022 - Current
- Monitored vital signs and reported any abnormalities to supervising nurse immediately, ensuring timely medical intervention when needed.
- Collaborated with interdisciplinary teams in developing individualized care plans that addressed each patient''s unique needs.
- Documented patient information and care activities in electronic health record.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Supported needs of 10+ residents under long-term care.
Health Services MANAGER
Porter Hills MRV
07.2018 - 01.2022
- Responsibilities include overseeing day-to-day operations at 80 bed AFC facility in accordance with State Regulations
- Developed key performance indicators to measure departmental success, leading to targeted improvements in areas requiring attention.
- Established effective emergency response plan to ensure prompt action during critical situations while maintaining patient safety as top priority.
- Enhanced overall performance of facility through development and implementation of new policies and procedures.
- Optimized patient care quality by regularly reviewing treatment plans and adjusting as needed based on individual needs.
- Coordinated continuing education opportunities for staff members to stay current on industry best practices and trends.
- Evaluated staff performance regularly, providing constructive feedback for professional growth opportunities.
- Managed team of medical professionals, ensuring compliance with industry standards and regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Ordered all pharmacy supplies and kept check on inventory levels.
Lead Shahbaz
Porter Hills Green house homes
08.2016 - 05.2018
- Oversee day-to-day operations of Shabazim under direction of Administrator and D.O.N, in accordance with State and Federal regulations, Clinical Support team on incident/accident/fall reports, which include taking active part in developing, training and implementing interventions to prevent further incident/accident/falls
- Assist with interviewing of new staff
- Organize and oversee training of new staff to ensure that new hire process was completed
- Manage GHH payroll, which includes: tracking all hours worked, ensuring staff meet required hours, attendance tracking, PTO approval and submitting ERUs
- Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
- Managed development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
- Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.
- Led cross-functional teams in continuous improvement projects, resulting in enhanced productivity and reduced costs.
- Created standard work instructions for assembly and material handling to improve workflow and productivity 60%.
Staffing Coordinator and Payroll
Porter Hills HRC
12.2015 - 07.2016
- Managing and overseeing scheduling of nursing staff, maintaining PPD (budgeted nursing hours per census), maintaining employee files, tracking attendance and licensure, including agency staffing.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating smooth transition into their roles and supporting employee retention efforts.
- Developed and facilitated new-hire orientations.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
- Interviewed, hired, and mentored over 50 new personnel and oversaw all staffing operations.
Shahbaz
Porter Hills Green house homes
01.2009 - 12.2015
- Work directly with Guide and Clinical Support Team to ensure quality of care
- Assisted with sustaining integrity of Green House Model.
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Activity COORDINATOR
Porter Hills Village
01.1998 - 01.2009
- Provide leadership and training to all Activity Staff and Volunteers
- Manage all recruiting and hiring of activity staff and volunteers
- Maintain activity budget which included payroll, outing and entertainment
- Work with vendors to help obtain and maintain aviary and saltwater aquarium.
- Developed customized activity plans for diverse groups, ensuring inclusivity and accessibility for all participants.
- Maintained and ordered supplies for activities.
- Coordinated special events like holiday parties or themed days that fostered sense of community among participants.
- Managed budgets and resources efficiently, enabling high-quality events without exceeding allocated funds.
- Developed and implemented themes and activities for elderly and children between ages of 6 months old to 100+ years old.
Education
Assosiates Degree -
Grand Rapids Community College
Grand Rapids, MI08.2023
Nursing Assistant Certification -
Walker Medical
Walker, MI01.1998
Diploma -
Cedar Springs High School
Cedar Springs, MI05.1995
Skills
- Customer service training
- Leadership and mentor training
- Medical records and database entry
- Ability to oversee day to day operations
- Self-directed
- BSL & First Aid Certified
- Work well within changing environment
- Basic Life Support
- Vital signs monitoring
- Reliable team player
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nurses Aide – Weekend Option
Porter Hills HRC
01.2022 - Current
Health Services MANAGER
Porter Hills MRV
07.2018 - 01.2022
Lead Shahbaz
Porter Hills Green house homes
08.2016 - 05.2018
Staffing Coordinator and Payroll
Porter Hills HRC
12.2015 - 07.2016
Shahbaz
Porter Hills Green house homes
01.2009 - 12.2015
Activity COORDINATOR
Porter Hills Village
01.1998 - 01.2009
Assosiates Degree -
Grand Rapids Community College
Nursing Assistant Certification -
Walker Medical
Diploma -
Cedar Springs High School
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