Darlene Shenk
Goshen,IN
Overview
26
26
years of professional experience
1
1
Certification
Summary
Proven Care Coordinator at Goshen Hospital, adept in case management and fostering patient relations, significantly reduced healthcare costs by optimizing resource utilization. Demonstrated expertise in documentation and interdisciplinary collaboration, enhancing patient care and satisfaction. Certified in CPR/AED, committed to continuous learning and process improvement.
Work History
Registered Nurse Oncology Unit
Goshen Hospital
12.2022 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patient acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Registered Nurse Care Coordinator
Goshen Hospital
07.2018 - 12.2022
- Provided care coordination to patients during transition from acute care to the next level of the care continuum.
- Assisted discharge planning efforts through prompt identification of medically stable patients who were ready for transition to alternate levels of care.
- Performed admission reviews based for medical necessity based upon Indicia specification.
- Optimized hospital stays by monitoring admissions for appropriateness of based on established clinical guidelines while considering each patient''s unique circumstances.
- Identified patients at high risk for readmission and facilitated decision-making and communication to ensure resolution of care issues and development of a comprehensive discharge plan with the goal of preventing readmission.
- Performed utilization review in applying medical necessity guidelines to support admissions and ensuring patients were in the appropriate patient class in accordance with regulatory bodies and payer requirements.
- Fostered a culture of continuous learning by actively participating in departmental meetings, trainings, and continuing education opportunities related to utilization review.
Registered Nurse, Medical-Surgical Unit
Goshen Hospital
05.1998 - 07.2018
- Managed patients recovering from medical or surgical procedures and educated patients and families on procedures, therapeutic regimens and pain management techniques.
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
- Assisted in the development of unit-specific protocols for common medical-surgical procedures, improving efficiency and standardizing practice across the team.
Education
Bachelor of Science - Nursing
Goshen College
Goshen, IN1998
Skills
- Case Management
- Documentation
- Patient Education
- Organizational Skills
- Medical terminology understanding
- Documentation proficiency
- Multidisciplinary team collaboration
- Patient Relations
- Certified in CPR/AED
- Process Improvement
- Patient education and counseling
- Utilization Management
Certification
Commission for Case Management Certification
Timeline
Registered Nurse Oncology Unit
Goshen Hospital
12.2022 - Current
Registered Nurse Care Coordinator
Goshen Hospital
07.2018 - 12.2022
Registered Nurse, Medical-Surgical Unit
Goshen Hospital
05.1998 - 07.2018
Bachelor of Science - Nursing
Goshen College
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