Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Darlene Shlesinger

Providence,RI

Summary

Extensive sales knowledge coupled with creative ideas for product applications and a solid history of sales success. Proven ability to develop sales potential in new market areas. Strong analytical and planning skills, combined with the ability to coordinate the efforts of many to meet organizational goals. Productive and efficient work habits without supervision. Self-motivator with high energy.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Owner/Operator Manager

Personal Touch Ceremonies
01.2005 - Current
  • Performed over 1000 ceremonies
  • Meet with numerous bride/grooms with a strong closing ratio
  • Travel all over RI, MA, and CT.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.

Banker

Domestic Bank
01.2008 - 01.2011
  • Achieved and exceeded monthly sales goals
  • Acquiring Auto and Mortgage leads, closing auto loans
  • Responsible for opening Checking Accounts, Savings Accounts, CD’s and IRA’s for customers and non customers alike
  • Responsible for balancing the branch, ATM, Vault, and Delarue.
  • Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
  • Strengthened customer relationships through attentive service and prompt resolution of inquiries.
  • Enhanced bank profitability by effectively cross-selling various financial products and services.

Owner

Personal Touch Florist & Gifts
01.2004 - 01.2007
  • Achieved 140% growth in all business aspects
  • Accounts were previously at a standstill
  • Developed a complete marketing program where none previously existed
  • Florist now serves a large number of corporate accounts with future room for growth
  • Set up and established business’ by: Devising a technique for introducing the floral and dry cleaning concept and the product to customers
  • Designing an introductory call script that is now standard for the business
  • Developed a strategy for attacking and penetrating a customer master list
  • Serving as product specialist and trainer for all my employees
  • Developed complete managerial outline for continued growth and success of both stores
  • Successfully grew companies to a point they were sold for significant profit.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Sales/Management

Dane Auto Sales
01.1988 - 01.2004
  • Managed all aspects of car dealership, employees, and record keeping
  • Responsible for all sales aspects of a successful automobile dealership
  • Responsible for closing of all sales
  • Licensed as a vehicle inspector, performed daily automobile inspections.

Education

GED -

Cranston High School West
Cranston, RI
05.1998

Skills

  • Cost control and analysis
  • Business growth and retention
  • Personnel Management
  • Operations Oversight
  • Sales negotiation
  • Relationship Management
  • Marketing Strategy Development
  • Business Planning
  • Staff Training and Development
  • Customer-Oriented

References

References furnished upon request

Certification

  • Certified Travel Agent, Acacia Travel - 2002/2003

Timeline

Banker

Domestic Bank
01.2008 - 01.2011

Owner/Operator Manager

Personal Touch Ceremonies
01.2005 - Current

Owner

Personal Touch Florist & Gifts
01.2004 - 01.2007

Sales/Management

Dane Auto Sales
01.1988 - 01.2004

GED -

Cranston High School West

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Darlene Shlesinger