Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Darlene Taylor
Lake Worth,FL
Summary
Overview
4
years of professional experience
1
Certification
Work History
Flagler Medical Associates
Medical Assistant
04.2021 - Current
Job overview
- Helped improve patient outcomes by educating, advising on relevant treatments/care.
- Documented vital signs/ health history for patients in clinic / hospital environments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Verified patient insurance coverage /collected required co-payments.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms/ medical equipment.
- Explained procedures to patients to reduce anxieties/ increase patient cooperation.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Measured patient pulse oximetry.
- Completed clinical procedures/ gathered patient data for interpretation by physician.
- Implemented care/ efficiency improvements to support and enhance office operations.
- Completed EKGs and other tests based on patient presentation in office.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collected/ documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Measured patient spirometry.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Taught patients about medications, procedures, and care plan instructions.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Provided professional services and support in a dynamic work environment.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Cultivated interpersonal skills by building positive relationships with others.
- Managed time efficiently in order to complete all tasks within deadlines.
Sylvia Fienburg
Medical Assistant
03.2020 - 12.2022
Job overview
- Assist patients with Daily Life Activities, Assist with patients Physical and Occupational Therapy
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Measured patient pulse oximetry.
Dr. Bruce Berenson, M.D, P.A.
Medical Assistant Externship
11.2020 - 02.2021
Job overview
- Obtain Vitals, Patient Scheduling, Data Entry/Banking, Filing, Handle Incoming Calls, Verify Insurance, Phlebotomy/Lab procedures, Electrocardiogram, Medication Administration, Insurance verification, Balance Cash Drawers
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed medical records management, including filing, organizing and scanning documents.
- Measured patient spirometry.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Taught patients about medications, procedures, and care plan instructions.
Education
DEPARTMENT OF EDUCATIONWest Palm Beach, FL
GED
University Overview
Florida Career CollegeWest Palm Beach, FL
Medical Assistant (MA)
02.2021
University Overview
Skills
- Insurance Verification
- Obtain Patient Vitals
- Patient Scheduling
- Generate Referrals
- Outside Lab scheduling
- Electrocardiography
- Filing/Chart Preparation
- Knowledge of EKG rhythm interpretation
Certification
- BLOODBORNE PATHOGENS TRAINED
- BLS CPR CERTIFICATION COURSES
- OSHA CERTIFIED
- CNA - Certified Nurse Assistant
Personal Information
Personal Information
- Date of Birth: 07/31/1971
- Gender: F
Timeline
Medical Assistant
Flagler Medical Associates
04.2021 - Current
Medical Assistant Externship
Dr. Bruce Berenson, M.D, P.A.
11.2020 - 02.2021
Medical Assistant
Sylvia Fienburg
03.2020 - 12.2022
DEPARTMENT OF EDUCATION
GED
Florida Career College
Medical Assistant (MA)
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