Darlene Telles
La Puente,California
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant
Victory Outreach Ministries
West Covina, California
11.2022 - Current
- Assisted with event planning and logistics for church services and community gatherings.
- Managed communication channels between staff, volunteers, and community members effectively.
- Collaborated with team members to improve operational processes within the organization.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Developed positive relationships with internal customers through effective communication techniques.
- Greeted visitors, clients and guests in a professional manner.
Student Mentor
SoCal Crossroads
Lynwood, California
07.2023 - 08.2024
- Facilitated group discussions to enhance peer collaboration and support.
- Provided one-on-one mentoring to address individual student challenges.
- Assisted in organizing student events and community engagement activities.
- Maintained accurate records of student interactions and progress reports.
- Provided mentorship and advice to students regarding academic, social, and personal issues.
- Identified student difficulties to develop support plans with guidance of support staff.
- Delivered presentations about topics such as goal setting, time management, stress reduction.
- Assisted in the development of individual learning plans for each student based on their needs and goals.
- Collaborated with teachers, administrators, parents and guardians, and other stakeholders to ensure successful outcomes.
- Created an inclusive atmosphere where different backgrounds were celebrated and respected.
- Conducted regular check-ins with mentees to discuss academic and personal challenges.
- Offered personal and emotional support to mentees, fostering a supportive community.
Courtesy Clerk
Vons Grocery Store
Montebello, California
04.2016 - 09.2021
- Assisted customers with bagging groceries and maintaining a clean shopping area.
- Operated cash registers, processing transactions accurately and efficiently.
- Trained new staff on operational procedures and customer service standards effectively.
- Assisted with price checks, go-backs, and replenishing supplies.
- Greeted customers and provided assistance in locating items.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Carried out special orders requested by customers promptly and efficiently.
- Assisted in unloading trucks containing incoming stock or supplies.
- Organized backroom areas for efficient storage of merchandise.
- Greeted customers in a friendly and professional manner.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Scale House Operator/Forklift Operator
Waste Managment
Azusa, California
07.2018 - 04.2021
- Operated scale house to weigh incoming and outgoing waste trucks.
- Communicated effectively with drivers regarding site procedures and requirements.
- Assisted in training new staff on scale operations and safety protocols.
- Coordinated with maintenance team for timely repairs of scale equipment.
- Maintained cleanliness and organization of scale house by removing debris and placing trash in proper receptacles.
- Reported any incidents or accidents immediately to supervisors.
- Operated a forklift to move materials in and out of the scale house.
- Prepared shipping documents including bills of lading and invoices.
- Maintained positive working relationship with fellow staff and management.
- Followed waste management protocols during handling of hazardous materials.
- Loaded pallets onto trailers for shipment.
Education
High School Diploma -
Mark Keppel High School
Monterey Park, CA05-2015
Skills
- Communication management
- Event planning
- Customer service
- Team collaboration
- Conflict resolution
- Training and development
- Time management
- Leadership skills
- Relationship building
- File and record keeping
- Administrative tasks
- Basic mathematics
- Multitasking and organization
- Computer skills
- Call reception
- Microsoft Office Suite
- Email correspondence
- Schedule and calendar management
Certification
- TSE Graduate
- Blueprint Trained
Timeline
Student Mentor
SoCal Crossroads
07.2023 - 08.2024
Assistant
Victory Outreach Ministries
11.2022 - Current
Scale House Operator/Forklift Operator
Waste Managment
07.2018 - 04.2021
Courtesy Clerk
Vons Grocery Store
04.2016 - 09.2021
High School Diploma -
Mark Keppel High School