Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Receptionist
Darlene Templin

Darlene Templin

Pensacola,FL

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Responsible professional wiling to go the extra mile to assist others with solving problems.

Overview

20
20
years of professional experience

Work History

Freelance Graphic Designer

Willow And Whiskey Shop
09.2015 - Current
  • Assisted clients in refining their visual strategies through insightful consultations and concept development sessions.
  • Created broad range of work using various design techniques.
  • Met with customers to present mockups and collect information for adjustments.
  • Created logos, illustrations and typography for various organizations.
  • Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
  • Implemented feedback and suggestions from clients to improve designs.

Barista

Sodexo Food Service/Starbucks
04.2013 - 06.2015
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.

Presentation Team Member

Target
02.2012 - 04.2013

• Arrange and reset store shelves, signs, labels, and merchandise. • Use excellent planning, organization, and numerical skills.

• Use technology to read instructions, reports and information.

  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Receptionist/Facilities Specialist

Kyocera Wireless Corp.
09.2003 - 01.2010
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Perform all Security Specialist duties to include the issue of badges for new employees, proper assignment of building access, cutting, or copying of keys, repair of door locks and door handle maintenance.
  • Develop, maintain, and update the web page for the company logo store. • Receive external deliveries of packages to ensure proper routing to recipients.
  • Supervise and approve company Office supply orders.
  • Handle all shipping and receiving transactions and preparation of outgoing packages
  • Managed the company logo store, with duties to include setting up ticket contracts, developing and sending out promotional emails, maintenance of ticket accounts, daily cash balance, inventory management and tracking of store finances, deposits, and all billing for the store.

Education

Associate of Science - Interactive Media Design

The Art Institute of Pittsburgh
Pittsburgh, PA
05.2011

Skills

  • Logo Creation
  • MS Office Proficient
  • Administrative Support
  • Customer/Client Relations
  • Multi-Line Telephone Systems
  • Microsoft Office Proficiency
  • Attention to Detail
  • Typing Speed 60 wpm
  • Guest Relations
  • Customer Service

Accomplishments

  • MCAS Iwakuni Japan, Squadron VMFA(AW)-242 Co-President Spouse Club September 2015 – September 2018
  • Pensacola Marine Corps Spouse of the Year – June 2011
  • Escambia County Humane Society Volunteer – 2010
  • USMC Certificate of Commendation - Awarded October 2009
  • The President's Volunteer Service Award - Awarded August 2009

Timeline

Freelance Graphic Designer

Willow And Whiskey Shop
09.2015 - Current

Barista

Sodexo Food Service/Starbucks
04.2013 - 06.2015

Presentation Team Member

Target
02.2012 - 04.2013

Receptionist/Facilities Specialist

Kyocera Wireless Corp.
09.2003 - 01.2010

Associate of Science - Interactive Media Design

The Art Institute of Pittsburgh
Darlene Templin