Darlene Rose Thompson
any
Starkville,WV
Summary
Dynamic professional with a proven track record in operational excellence at Trusted Home Improvements. Skilled in problem-solving and housekeeping, I foster strong client relationships and enhance customer satisfaction. My flexible schedule and commitment to quality ensure efficient service delivery, while my valid driver's license supports diverse responsibilities.
Overview
2025
2025
years of professional experience
1
1
Certification
1
1
Home Health Aide
Work History
House Sitter
Cared for many of people and house cleaned
Have my Mariners license
Have worked on vehicles
Owned Chicksnmore
Owned And Operated
01.2022 - 12.2024
- Developed and implemented business strategies to enhance operational efficiency.
- Managed daily operations, ensuring quality standards and customer satisfaction.
- Streamlined inventory management processes to reduce waste and improve turnover.
- Trained and mentored staff, fostering a collaborative work environment.
Construction
Hugh Thompson
06.2021 - 12.2024
- Coordinated with construction teams to ensure timely completion of bridge projects.
- Reduced construction costs through value engineering analysis and effective material selection.
- Loaded and unloaded construction materials on site.
- Reduced construction delays with proactive risk management strategies and contingency plans.
Owned Trusted Home Improvements
Was Owner
06.2021 - 12.2024
- Developed business strategies to enhance customer engagement and retention.
- Managed day-to-day operations ensuring efficient workflow and service quality.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained staff on best practices for customer service and operational efficiency.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Generated revenues yearly and effectively capitalized on industry growth.
- Expanded business into new markets, cond
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Worked on farms
Floyd Farms
07.2018 - 02.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Babysitter
Personal Friends and Family
01.2010 - 02.2014
Education
No Degree -
Hillcrest Screaming Eagles
Lynn, ARSkills
- Flexible schedule
- Problem-solving
- Flexibility
- Housekeeping
- Phone and email communication
- Laundry skills
- Cleaning proficiency
- Childcare experience
- Valid Driver's license
- Clean background check
- Elderly care experience
Accomplishments
- Earned numerous referrals to other families due to exceptional reliability, affordable rate, and positive reports.
- Accomplished [result] through [actions].
- Positively influenced kids with behavior issues, improving family quality of life.
Certification
Home health aide
Timeline
Owned Chicksnmore
Owned And Operated
01.2022 - 12.2024
Construction
Hugh Thompson
06.2021 - 12.2024
Owned Trusted Home Improvements
Was Owner
06.2021 - 12.2024
Worked on farms
Floyd Farms
07.2018 - 02.2019
Babysitter
Personal Friends and Family
01.2010 - 02.2014
House Sitter
Cared for many of people and house cleaned
Have my Mariners license
Have worked on vehicles
No Degree -
Hillcrest Screaming Eagles