Darlene Trappier
Hainesport,NJ
Summary
Accomplished Executive Director at Beacon Of Hope Inc, recognized for exceptional financial management and relationship-building skills that have led to enhanced operational efficiency and significant organizational growth. Proficient in grant writing and public speaking, with a strong focus on strategic planning and stakeholder engagement to drive mission fulfillment and sustainable development.
Overview
26
26
years of professional experience
Work History
Executive Director
Beacon Of Hope Inc
Mount Holly, NJ
03.2010 - Current
- Worked closely with organizational leadership and the board of directors to guide operational strategy.
- Developed and implemented strategic plans to ensure organizational growth and development.
- Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
- Provided oversight of all departments to ensure compliance with established policies and procedures.
- Created a collaborative environment that fosters innovation and encourages employee engagement.
- Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
- Secured funding from public and private sources through grant writing activities or other fundraising efforts.
- Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
- Served as spokesperson at press conferences or interviews when needed.
- Assisted in developing budgets for each departmental unit within the organization.
- Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
- Set organization direction and developed strategies and tactics to fulfill mission.
- Promoted public awareness of mission through outreach, advocacy and online presence.
- Provided emergency shelter assistance (motel placement, Code Blue winter warming center), as well as wrap-around, case management, and referral services to individuals and/or families in need.
- Signed and approved budgets for new funding and program initiatives.
Retail Store Owner
My Dollarstore
Mount Holly, NJ
10.2002 - 12.2007
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Scheduled staffing shifts and monitored employee performance.
- Maintained inventory levels by ordering merchandise from suppliers.
- Implemented new procedures for better customer service and efficiency.
- Created a budget and tracked expenses in order to maximize profits.
- Analyzed sales data to identify trends and make appropriate adjustments.
- Organized promotional events such as special discounts or contests.
- Developed relationships with vendors in order to negotiate lower prices on goods.
- Planned layout of store fixtures, displays and signage according to company guidelines.
- Established policies regarding returns, exchanges and refunds for customers.
- Conducted regular inspections of the store's physical condition and equipment maintenance needs.
- Resolved customer complaints in a timely manner while ensuring their satisfaction.
- Monitored competition in order to stay ahead of industry trends.
- Ensured compliance with all applicable laws, regulations, safety standards.
- Responsible for hiring qualified personnel who have demonstrated excellent skillsets.
- Provided guidance to employees on how best to sell products and services offered by the store.
- Initiated campaigns designed to drive foot traffic into the store through targeted advertising efforts.
- Hosted special events to boost brand awareness and increase community engagement.
- Formed and sustained strategic relationships with clients.
- Hired, trained and managed sales staff to ensure customer satisfaction.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Mitigated business risks by working closely with staff members and assessing performance.
Assistant Medical Claims Department Manager
Tri-State Health And Welfare Fund
Mount Laurel, NJ
10.1998 - 10.2002
- Provided employee training on medical claims processing, and processed appeal claims
- Built relationships with donors, government officials and other organizations to secure funding and support for organization
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment
- Exercised appropriate cost control to meet budget restrictions and maximize profitability
- Prepared bank deposits and handled business sales, returns and transaction reports
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
- Trained and motivated employees to perform daily business functions
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations
- Documented and communicated timely claims information while supporting accurate outcomes
- Determined proper course of action for claims processing
- Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times
Education
Associate of Arts - Elementary Education
Camden County College
Blackwood06.2006
AA - Political Science
Santa Monica City College
Santa Monica, CA05.1980
High School Diploma - History
Susan Miller Dorsey High School
06.1978
Skills
- Capital Expenditure Planning
- Financial Management
- Operational Analysis
- Case management
- Client services
- Budgeting and financial management
- Public speaking
- Media relations
- Program leadership
- Relationship building
- Operations management
- Outreach programs
- Human resources
- Grant writing
- Board relations
- Fundraising
Additionalinformation
Fr. Andrew J. Hanyzewski, St. Andrew's Episcopal Church, 121 High Street, Mount Holly, NJ, 08060, 609-267-0225, frhanyewski@gmail.com, 09/01/23
Accomplishments
- Awarded Top Professional of the Year for 2020 Marquis' Who's Who
- Food Pantry of the Year award for 2015 and 2017
- Beacon of Hope was featured in Burlington County times for excellence in our work for the Children Feeding Program during the Pandemic
- Community Service Award from United Christian Assembly Church, South Jersey
- Burlington County 2021 Black History Month Honoree from The Burlington County Minority and Equality Rights Task Force
- MSMH-EVO committee member
- Mt. Holly Rotary Club-member
- Foodbank of South Jersey Executive Board Member
- Ms. Trappier is a Board member with The Human Services Advisory Council
- Burlington County Homeless Trust Fund member
- One of 25 selected in the US to The White House Summit on Hunger in 2022
Darlene Trappier was chosen to represent New Jersey in the USA Today Women of the year award for 2023.
Darlene Trappier was chosen to attend the Feeding America Conference in New Orleans for 2023
NJ Senator Troy Singleton presented Darlene Trappier with a Ceremonial Resolution for the work that she does in the community from the NJ Senate.
Ms. Trappier is renowned as a community services administrator with more than 25 years of service to others in her community. She initially pursued an education in political science and government, but chose a different path.
Since 2010 Darlene has excelled as the Executive Director of Beacon of Hope Inc in New Jersey.
Resolution for the work that she does in the community from the NJ Senate.
Ms. Trappier is renowned as a community services administrator with more than 25 years of service to others in her community.
She initially pursued and education in Political Science and government but chose a different pathway when she saw the suffering of others.
She subsequently found success as the owner and operator of My Dollar store from 2002-2007, but continued her community services assistance after her store closed.
She believes that life gives back what we put into it and prospers in the power of Changing Lives incrementally.
Darlene was honored with a Resolution from the Mayor of Mt. Holly for her work in the community.
Darlene was also honored as one of the Outstanding Women of Burlington County by the Burlington County County Commissioners and the Burlington County Women's Advisory Council.
Timeline
Executive Director
Beacon Of Hope Inc
03.2010 - Current
Retail Store Owner
My Dollarstore
10.2002 - 12.2007
Assistant Medical Claims Department Manager
Tri-State Health And Welfare Fund
10.1998 - 10.2002
Associate of Arts - Elementary Education
Camden County College
AA - Political Science
Santa Monica City College
High School Diploma - History
Susan Miller Dorsey High School
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