Darlene Wilson
Cleveland,Ohio
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level openly position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Bus Driver
Lakefront Transport
07.2023 - Current
- Transported passengers safely along prescribed routes according to tight schedules
- Performed bus driving duties while keeping student safety in mind to maintain good safety record
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Cashier Team Lead
BP
02.2022 - 07.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs
- Assisted customers by answering questions and fulfilling requests
- Communicated with customers and team members to solve problems
- Processed both cash and card purchases and returns
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting
- Developed strong relationships with repeat customers through friendly service interactions
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Cashier Helper
BP Gas Station Service
04.2018 - 02.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency
- Supported fellow cashiers with additional tasks, contributing to overall team efficiency
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers
- Handled cash registers with precision, ensuring proper change was given and maintaining balanced drawers
- Cleaned and sanitized cashier workstation and scanning area
- Removed trash, swept, and mopped floors for professional appearance.
Cook
Convient Store
04.2016 - 05.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations
- Prepared meals efficiently under time constraints for timely service during peak hours
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier Assistant
OHIO GAS 2, CLEVELAND
02.2014 - 04.2016
- Met customer needs through polite, friendly and attentive service
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies
- Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
Education
Bachelor of Science - Criminal Justice
Bryant And Stratton College
Cleveland, OHApril 2018
Skills
- Clean Driving Record
- Safety-focused
- Weather condition driving
- Pre-Trip Inspections
Timeline
Bus Driver
Lakefront Transport
07.2023 - Current
Cashier Team Lead
BP
02.2022 - 07.2023
Cashier Helper
BP Gas Station Service
04.2018 - 02.2022
Cook
Convient Store
04.2016 - 05.2018
Cashier Assistant
OHIO GAS 2, CLEVELAND
02.2014 - 04.2016
Bachelor of Science - Criminal Justice
Bryant And Stratton College