Summary
Overview
Work History
Education
Skills
Websites
American Sign Language.
Timeline
SoftwareEngineer
Darlene Kay Perez

Darlene Kay Perez

MOD/Front Of House
Tomball,TX

Summary

I am currently seeking a job to work from home so I can be available for my family and their emergencies. I am excited and eager to provide impeccable customer service while maintaining a stable work environment. I have experience in problem solving and providing solutions in a quick and pleasant manner. I am an organized and dependable candidate. I am successful at managing multiple priorities with a positive attitude. I have willingness to take on added responsibilities to meet team goals. I've been called a hardworking and passionate employee with strong organizational skills. I am ready to help team achieve company goals.

Overview

16
16
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Breeder of Chihuahuas

GoodDog
2 2022 - Current
  • Provide healthy and happy puppies for their new homes
  • Answer any questions regarding the platform, payments, delivery, and miscellaneous questions regarding the program
  • Promote the Gooddog platform and provide a link for future perspective parents.
  • Collaborated with other breeders to exchange information on best practices and advancements in the industry, continuously improving operations.
  • Improved breeding success rates by implementing advanced genetic selection techniques and proper animal nutrition.
  • Organized successful mating pairs based on complementary genetics to produce high-performing offspring with desired traits.
  • Developed a comprehensive breeding program for optimal animal health, resulting in higher-quality offspring.
  • Established strong relationships with clients by providing exceptional care for their animals and producing top-quality offspring.

Stay at Home Parent

Self-employed
12.2011 - Current
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Resolved problems, improved operations and provided exceptional service..
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.

Manager on Duty/ FOH

Cajun Street
02.2024 - 05.2024
  • Greet customers with a smile and accommodate a customer's needs
  • Solve or diffuse any problems that arise for a customer
  • Provide impeccable customer service and be attentive to the front of house needs; (Ex: Stocking, cleaning, clearing, computer (IT), drive through, food safety, etc.) Handle any subsequent sales or issues that arise.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Achieved results by working with staff to meet established targets.
  • Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Data analyst, receptionist, associative assistant

Jones, Granger, Tramuto, Halsetad
05.2008 - 12.2013
  • Input client data (X-rays, Insurances, dates of service, death certificates, etc.) into Omega and Excel
  • Answer phones when attorneys are out of the office and take subsequent messages for later delivery
  • File documents (X-rays, Insurances, dates of service, death certificates, etc.) in appropriate positions for certain cases
  • Provide prompt services when contacting a client or doctor.
  • Assisted manager in all aspects of business operations.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Proofread and edited documents for accuracy and grammar.

Education

Associate of Science - General studies to become a forensic specialist

Lonestar College Systems
Tomball, TX
05.2008 - 05.2010

Skills

  • I begin every task with an open mind and an open heart

    • undefined

    Websites

    American Sign Language.

    I took ASL in high school. I can still hold a conversation and have had experience in my current job in communicating in ASL. 

    Timeline

    Manager on Duty/ FOH

    Cajun Street
    02.2024 - 05.2024

    Stay at Home Parent

    Self-employed
    12.2011 - Current

    Associate of Science - General studies to become a forensic specialist

    Lonestar College Systems
    05.2008 - 05.2010

    Data analyst, receptionist, associative assistant

    Jones, Granger, Tramuto, Halsetad
    05.2008 - 12.2013

    Breeder of Chihuahuas

    GoodDog
    2 2022 - Current

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