Summary
Overview
Work History
Education
Skills
Technology Expertise
Education Qualifications
Organizations Served
Major Accomplishments
Industry Experience
Areas Of Specialization
Languages
References
Timeline
Generic
Darlene R. Cloutier M.B.A., B.B.A.

Darlene R. Cloutier M.B.A., B.B.A.

Litchfield,ME

Summary

Seasoned Financial and Accounting (CGA) professional with more than thirty years of progressive experience in both Canada and the US. Well-versed in GAAP, audit requirements, internal controls, and full cycle accounting based on working for a variety of companies from small to multi-international. Recent MBA grad (2021) with a Certificate in Positive Organizational Development. Comfortable in a remote-environment using the latest technology (Google Suite, Electronic signature management, web-based accounting software, Video conferencing tools, etc.).

Overview

12
12
years of professional experience

Work History

Contract Accountant/Consultant

Self-Employed
Litchfield, ME
10.2023 - Current

Current client - Casco Bay Food & Beverage

  • Review and develop policies & procedures along with detailed instructions for all accounting and financial processes.
  • Identified opportunities for improvement in accounting and financial procedures to optimize accuracy and efficiency, while also assessing internal control measures.
  • Incorporated software applications and other efficiency tools to optimize operations such as electronic signatures, vendor ACH payments, and file-sharing technology.
  • Design custom reports (Great Plains FRX) for both internal and external stakeholders.
  • Advised management on optimizing workflow and staffing to enhance overall efficiency.
  • Enhance the skills and capabilities of accounting/finance team members through a tailored approach that aligns their strengths and interests with specific tasks.
  • Build budgeting and forecasting tools and implement an effective budgeting process using a collaborative approach.
  • Collaborated with various departments to support corporate strategy and facilitate collaborative projects.

VP/Controller

Midcoast Federal Credit Union
Freeport, ME
04.2023 - 09.2023
  • Prepared, reviewed, and analyzed financial records and reports for the Credit Union in accordance with GAAP on a monthly, quarterly, and annual basis.
  • Provided data analysis support and internal reporting to assist other departments in achieving companywide goals and strategic initiatives.
  • Served as a valuable intermediary between the company and third party auditors, regulators, wholesale liquidity partners, and consultants to ensure effective collaborations.
  • Prepared for and actively engaged in internal committee meetings, including those with the Supervisory, ALM, and Investment Committees
  • Responsible for overseeing daily operations of Accounting Team, ensuring on-time and accurate completion of departmental duties such as accounts payable and payroll processing.
  • Implemented cross-training program to enhance team support and collaboration.
  • Enhanced the Credit Union's internal controls by consistently updating and recommending improvements to the accounting procedures manual.

Director of Finance & HR

Vermont Adult Learning, Inc.
Waterbury, VT
02.2020 - 11.2022
  • Managed all aspects of financial and human resource management
  • Managed and enhanced accounting systems and controls, including purchasing, budgeting, grant management, reporting, audits, fiscal analysis and projections.
  • Managed a team of 3 employees responsible for Accounting, HR, and IT functions.
  • Engaged with Resource Committee, Board of Directors (BOD), CEO, and Executive Leadership Team
  • Identified, acquired, and implemented systems and software to provide critical financial and operational information.
  • Evaluated and recommended automation methods to optimize processes, enhancing work efficiency
  • Executed and monitored compliance with regulatory aspects of government contracting
  • Facilitated strategic planning committee focused on positive organizational development.

Interim Accounting Manager

Vermont Information Technology Leaders, Inc
S. Burlington, VT
08.2018 - 05.2019
  • Managed all financial processes including A/P, A/R, Billing, Fixed Assets, Cash Flow, Month-End Closing, Financial Statement preparation, review and analysis, year end audit, informational returns, compliance reporting, annual budget
  • Oversaw the bi-monthly preparation of payroll and administered employee benefits, while facilitating the on-boarding process.
  • Conducted comprehensive review of all financial policies and procedures, identifying areas for improvement in efficiency and reducing audit risk.

Interim Controller

Vermont Public Radio
Colchester, VT
08.2016 - 01.2018
  • Managed staff (2) and all financial processes (same as above)
  • Analyzed business processes and developed new policies and procedures in conjunction with planning implementation of new financial software (Financial Edge)
  • Directed Fixed Assets cleanup project and redesigned processes for Engineering department.
  • Demonstrated successful leadership in preparing for and managing 2 annual audits (GDP), with one specifically guided by an Interim CFO.

Accounting/Payroll Manager

Primary Care Health Partners
Williston, VT
10.2015 - 08.2016
  • Managed staff (1) and all financial processes for 8 Medical offices
  • Managed bi-monthly payroll preparation and benefit administration while also handling onboarding processes.
  • Conducted comprehensive review of financial policies and procedures, optimizing efficiency while minimizing audit risk.

Accountant

Green Mountain Credit Union
S Burlington, VT
02.2012 - 09.2015
  • Managed staff (1) and all financial processes (same as above) for 3 Branches
  • Loan Participation Administration
  • Provided assistance for Asset/Liability Management Report
  • Prepared for Annual and State audits.

Consulting Controller

Vermont Adult Learning
Waterbury, VT
  • Covered 2 vacant positions (Controller and Senior Accountant), while managing 1 staff (A/P/A/R/Payroll)
  • Analyzed all financial processes, including payroll for efficiencies and making recommendations to both the Resource Committee and Board for improvements
  • Designed financial reports within Abila MIP, redesigned Cash Flow Analysis, submitted grant budgets, finalized the annual budget and prepared for the annual audit.

Education

MBA - Business

Champlain College
Burlington, VT
05-2021

BBA - Business

University of New Brunswick
Fredericton, NB, Canada
05-1988

Skills

  • Internal Controls Development
  • Cash Flow Management & Analysis
  • Financial statement preparation reporting & analysis
  • Payroll Processing & Administration
  • Budget variance analysis and forecasting
  • Statutory Reporting/Regulatory Compliance
  • US GAAP proficiency
  • Auditing procedures & management
  • ERP accounting
  • Month-end and year-end closings
  • Non-profit accounting
  • Executive leadership advisement
  • Financial statement review
  • Procedure Development
  • Staff Management/Team Oversight
  • Financial controls implementation
  • Financial Report Writing

Technology Expertise

  • G Suite products
  • Epysis/Simitar (credit union)
  • Smartsheets, V Lookups & Pivot Tables
  • Abila MIP Fund Accounting
  • Great Plains, FRX
  • Sage ACCPAC, Sage 50
  • QuickBooks
  • AS400
  • Microsoft Excel, Word, PowerPoint
  • Paydata, ADP Workforce Plus, Paychex

Education Qualifications

  • M.B.A. (grad May 2021)
  • Certificate in Positive Organizational Dev
  • Six Sigma Green Belt Certified (2019)
  • Executive Management Certified (2019)
  • Project Management Certified (2019)
  • Credit Union Compliance Expert
  • Certified General Accountant
  • Bachelor of Business Administration
  • H&R Block Income Tax Course
  • Canadian Securities Course

Organizations Served

  • Casco Bay Food & Beverage
  • Midcoast Federal Credit Union
  • Vermont Adult Learning, Inc.
  • Vermont Information Technology Leaders
  • Vermont Public Radio
  • Primary Care Health Partners
  • Green Mountain Credit Union
  • Kenai Peninsula Tourism & Marketing
  • Frontier Community Services
  • Maine Potato Growers
  • Semex Alliance (bovine genetics)
  • Mueller Canada (fire hydrant mfg.)
  • Norwall Group, Inc. (wallpaper mfg.)

Major Accomplishments

  • Reduced staffing needs through automation and streamlining processes.
  • Discovered major system deficiencies within first few weeks at Midcoast Federal credit union which will ultimately eliminate the need for .5 FTE of a position.
  • Discovered fraud and forgery. Established policies and procedures along with internal controls to both prevent and detect future fraud.
  • Successful Payroll conversions to ADP which included transferring payroll from HR to Finance Department, without additional staffing requirements.
  • Reduced error rate in state exams of call report and financial statements to almost nil, resulting in reduced audit/exam fees.

Industry Experience

  • Adult Learning
  • Public Radio
  • Medical Practice
  • Financial Services
  • Tourism & Marketing
  • Community Services
  • Manufacturing & Distribution
  • Small Business Development
  • Bovine Genetics

Areas Of Specialization

  • Streamlining Operations/Automation of Manual Processes
  • Leadership skills with a focus on Positive Organizational Development (POD) & Team Building
  • Adaptable to ever-changing Environment
  • Advanced analytical, critical thinking, problem solving & decision-making skills
  • In-depth understanding of GAAP
  • Effective communication skills with a focus on Appreciate Inquiry. Ability to communicate complex accounting terms to non-financial individuals
  • Expertise in accounting and control practices
  • Extensive audit experience
  • HR/Payroll & Benefit Administration
  • NCUA Call Reports & State Exams
  • Staff Supervision, Hiring & Training, Coaching
  • Strategic planning committee member

Languages

English
Native/ Bilingual
Spanish
Limited
French
Limited

References

References available upon request.

Timeline

Contract Accountant/Consultant

Self-Employed
10.2023 - Current

VP/Controller

Midcoast Federal Credit Union
04.2023 - 09.2023

Director of Finance & HR

Vermont Adult Learning, Inc.
02.2020 - 11.2022

Interim Accounting Manager

Vermont Information Technology Leaders, Inc
08.2018 - 05.2019

Interim Controller

Vermont Public Radio
08.2016 - 01.2018

Accounting/Payroll Manager

Primary Care Health Partners
10.2015 - 08.2016

Accountant

Green Mountain Credit Union
02.2012 - 09.2015

Consulting Controller

Vermont Adult Learning

MBA - Business

Champlain College

BBA - Business

University of New Brunswick
Darlene R. Cloutier M.B.A., B.B.A.