Darlenys Brito
Inkster,MI
Summary
Efficient and detail-oriented, Seeking employment opportunities at forward-thinking companies allowing me to grow and increase revenue Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
7
7
years of professional experience
Work History
House Cleaning
AAD Cleaning company
2018.05 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Tax Preparer
Tax Brackets
2024.01 - 2024.05
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
Manager
Children's place
2020.12 - 2022.08
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Quickly and accurately counted drawers at start and end of each shift.
Stock
Menards
2021.01 - 2021.07
- Responsible for making sure that consumers have access to the merchandise they are looking for by organizing product displays and storage
- Their duties include counting inventory, adding price tags to items and putting products on shelves according to an organized system.
Child Care
Daycare Duties
2017.04 - 2018.04
- Assisted with child care responsibilities, fostering a nurturing and supportive environment for children in the household.
- Assisted family child care providers in maintaining a safe and nurturing environment through regular consultations.
- Complied with state and federal child care provider guidelines and regulations.
- Trained new staff on daycare policies and child care best practices, elevating overall quality of care.
Education
Highschool diploma -
Advanced Technology Academy
4801 Oakman Blvd 06.2020
Skills
- Communication skills
- Strategic sales knowledge
- Team Leadership
- Document Preparation
- Organization skills
- Customer Service
Languages
Spanish
Full Professional
Timeline
Tax Preparer
Tax Brackets
2024.01 - 2024.05
Stock
Menards
2021.01 - 2021.07
Manager
Children's place
2020.12 - 2022.08
House Cleaning
AAD Cleaning company
2018.05 - Current
Child Care
Daycare Duties
2017.04 - 2018.04
Highschool diploma -
Advanced Technology Academy
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