DARLINE CHARLES
Orlando
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
Orlando
01.2024 - Current
- Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel. Familiar with standard concepts, practices and procedures within a particular field. Rely on limited experience and judgment to plan and accomplish goals. Perform a variety of tasks. Work under general supervision; typically reports to a supervisor. A certain degree of creativity and latitude is expected.
Cashier
BELLA FOURNITURE
Orlando
06.2022 - 12.2024
- Transaction Processing:Scanning items, collecting payments (cash, credit, debit), and ensuring accurate transaction records.
- Customer Service:Greet customers, answer questions, assist with returns and exchanges, and resolve complaints.
- Cash Handling:Operating cash registers, balancing cash drawers, and following cash handling procedures.
- Store Operations: Bagging purchases, maintaining a clean checkout area, and assisting with other tasks as needed.
Education
High School Diploma -
ECOLE STE THERESE DE PETIONVILLE
PETIONVILLE, HAITI07-2013
Skills
- Communication: Active listening, clear communication, and the ability to adapt to different communication styles
- Problem-solving: Identifying and resolving customer issues efficiently
- Interpersonal skills: Building rapport with customers and fostering positive relationships
- Adaptability: Adjusting to different customer needs and situations
- Empathy: Understanding and responding to customer emotions
Languages
English
Professional
CREOLE
Professional
FRENCH
Professional
Certification
- SECURITY LICENCE
- CNA
Timeline
Security Officer
Securitas Security Services USA
01.2024 - Current
Cashier
BELLA FOURNITURE
06.2022 - 12.2024
High School Diploma -
ECOLE STE THERESE DE PETIONVILLE
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