Darline Spriggs
Bowie,MD
Summary
Dedicated [Administrative/Custom Service] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
29
29
years of professional experience
Work History
Office Assistant
Canon Businesss Process Services
03.2014 - 05.2017
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Senior Sales Associate
Army Air Force Exchange Andrew Air Force Base
05.2012 - 10.2014
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Handled cash register operations and customer transactions to process payments.
- Participated in store meetings and product training sessions to understand and sell items.
- Developed sales plans to increase market share, customer base and revenue.
- Greeted customers and provided product advice to increase sales.
- Provided exceptional customer service to foster client loyalty and satisfaction.
Administrative Faclilitator
LG-TEK NSA Contract
09.2009 - 08.2011
- Facilitated dialogue between participants, and program workers to provide best possible program and individualized program.
- Planned and facilitate workshops in accordance with curricula, employing varied methods to maximize attendance.
- Provided leadership for program workers and attendees, guiding day-to-day activities and facilitating secure environment.
- Enhanced employee satisfaction and productivity by troubleshooting and resolving workflow and downtime issues.
- Investigated and resolved account and service concerns for multiple parties.
Security Monitor
Omniplex World Service
03.2004 - 12.2008
- Participated in staff meetings, special events, and professional development activities.
- Reported irregularities such as fire and safety hazards to maintenance.
- Permitted entry with escort for approved persons into secure locations.
- Secured personal and company goods against robbery, vandalism, and illegal entry.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
Administrative Assistant
Department Of The Navy
02.1988 - 02.2002
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
Education
Certificate/letter of Recognition - Community Health Services
Prince George's Community College
Upper Marlboro, MD05.2023
Letter Of Recognition - Business Management
Prince George's Community College
Upper Marlboro, MD09.2001
Skills
- Data Entry
- Office Administration
- Event Preparation
- Clerical Support
- Invoice Processing
- Scheduling
- Proofreading
- Mail Sorting and Distribution
- Valid Driver's License
- Filing and Data Archiving
Home Interior Projects, Working out, Social Group club.
I enjoy, Home interior Projects and Working out, Our Social Group club enjoy traveling and socializing in local events.
Timeline
Office Assistant
Canon Businesss Process Services
03.2014 - 05.2017
Senior Sales Associate
Army Air Force Exchange Andrew Air Force Base
05.2012 - 10.2014
Administrative Faclilitator
LG-TEK NSA Contract
09.2009 - 08.2011
Security Monitor
Omniplex World Service
03.2004 - 12.2008
Administrative Assistant
Department Of The Navy
02.1988 - 02.2002
Certificate/letter of Recognition - Community Health Services
Prince George's Community College
Letter Of Recognition - Business Management
Prince George's Community College
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