Darling Gonzalez
West Babylon,NY
Summary
Knowledgeable and professional Receptionist adept at administrative support and customer service. With years of experience managing company reputation with customers. Strong planning, problem solving and communication skills with an efficient approach.
Overview
6
6
years of professional experience
Work History
Consulting
Self Employed
07.2021 - Current
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Supported clients with documentation, and data modeling.
Intake Coordinator
Effective Home Care
02.2018 - 06.2021
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics and referral information.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Assessed clients' needs and determined eligibility for intake services.
- Assist new clients in scheduling assessments
Education
High School Diploma -
Richmond Hill High School
Richmond Hill, NYSkills
- 60 wpm
- Tech-savvy
- Multitasking ability
- Proficient with MS Office
- Sales Representative
- Multi-line telephone skills
- System HHA
- Scheduling
- Fluent in both Spanish & English
- Detail oriented
Languages
Spanish
English
Timeline
Consulting
Self Employed
07.2021 - Current
Intake Coordinator
Effective Home Care
02.2018 - 06.2021
High School Diploma -
Richmond Hill High School