Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Darlissa Robinson

Melissa,TX

Summary

Offering a solid background based on formal training, relevant certification and a distinguished 20-year US Navy tour as a Yeoman (Executive Assistant) demonstrating superior leadership initiative, program development and enhancement expertise, operations engineering creativity, and award-winning performance success. Totaling over 26 years Executive Administrative experience and working for Executive Leadership. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Executive Assistant / Division Recruiter / Sr. Human Resources Generalist

Dynacraft
07.2022 - Current
  • Full Cycle Recruiter who partners with Hiring Managers and the Human Resources (HR) team to deliver high impact talent acquisition solutions
  • Build and maintain strong program to ensure a robust pipeline of diverse candidates
  • Effectively attract qualified candidate for employment opportunities using various sourcing methods
  • Process candidates through the recruiting and selection process including sourcing, phone screens, interview scheduling, travel arrangements, correspondence, offers, contingencies, etc
  • Ensure positive experience to candidates by acting as their primary contact during the process
  • Coordinates new employee on-boarding/orientation
  • Develop and maintain relationships with targeted universities
  • Maintain applicant tracking system
  • Analyzes and reports recruiting data to support metrics
  • Provides backup to the HR Departments as needed
  • Build strong relationships with HR partners
  • Works in a collaborative manner with HR personnel to provide uniform interpretation and application of policies, practices and procedures
  • Provides HR support to business leaders, managers, front line supervisors on using tools and processes available to maximize employee performance, achieve organizational effectiveness, improve employee engagement, and ensure legal compliance
  • Provides HR support and internal customers including employment, corrective counseling, job bidding, salary administration (for non-exempt), benefits administration and attendance management
  • Build positive employee relations by proactive employee communication, prompt issue resolution and fair and equitable treatment
  • This includes support of local and corporate programs to promote employee goodwill and positive morale
  • Partners with managers on performance management, workplace investigations, recommend corrective actions
  • Manages and resolves complex employee relations issues
  • Assist with selection process to include interviewing, making recommendations regarding qualifications, and candidate selection process
  • Complies with federal, state, and local legal requirements
  • Assists with administration of absence management programs including FMLA, ADA, and Short-Term Disability
  • Administers, coordinates, participate, and/or assist with projects and activities
  • Conducts investigation into operational and HR/employee relations issues as required and exit interviews
  • Coordinates new employee hire process to include employee status change requests, new employee orientation, and new employee paperwork
  • Performs data entry and prepare reports utilizing SAP Support Payroll administration
  • Trains, mentors, and coaches HR Specialist on HR related topics
  • Performs clerical/administrative duties
  • (I.e., copying scanning, faxing, mail collection and distribution, filing)
  • Support leadership with all tasks including expenses, meetings and etc
  • Answering phones and routing calls to the correct person or taking messages
  • Assist with accounts payable process including payments for Bills and Vendor Payments Maintains copies of vouchers, invoices or correspondence necessary for files, post transactions, process invoices, verify financial data for use in maintaining accounts payable records and provide other clerical support necessary to pay the obligations of the organization
  • Performing office duties that include ordering supplies, overseeing office maintenance as required and coordinate team events and meetings
  • Making travel arrangements for leadership/calendaring and providing lunches for executive meetings
  • Completes PR’s and BPO’s.

Executive Assistant

U.S. Bank
07.2018 - 07.2022
  • Directly support (3) Senior Vice Presidents, (2) Vice Presidents and (4) Assistant Vice Presidents and generally supported an entire department of over 300 personnel
  • Track a total of 75 Off -Shore personnel with Beeline background checks and all required access
  • One of two Notary Signing Agents for U.S
  • Bank
  • Manage day to day calendar(s) of senior management
  • Coordinate all aspects of executive level manager appointments, meetings, receptions, and conference calls
  • May prepare and review materials and correspondence for meetings
  • Assist with creation/modification of presentations, spreadsheets, and other various documents
  • Coordinate travel arrangements; prepare and distribute schedules/agendas for travel
  • Prepare, reconcile, and track expense reports through Travel and Entertainment Expense system
  • Order supplies and process invoices through Procure to Pay system
  • Assist in ad-hoc reports special projects as needed
  • Train, coach, or guide other administrative staff when required
  • Appropriately assess risk when business decisions are made.

Unit Manager Recovery Department

CAPITAL ONE
08.2017 - 05.2018
  • Accountable for achieving business goals for a team of up to 17 associates
  • Provide continuous feedback and coaching to improve and maintain high quality customer experience, effectiveness, and efficiency metrics
  • Prepare and deliver monthly performance reviews for direct reports and manages business level metrics (pen rates, occupancy) to high efficiency standards
  • Share in the accountability for a business level function team (Logistics, quality, innovation, morale)
  • Motivate and develop associates and help them achieve their career aspirations
  • Execute flawless management of projects assigned to unit
  • Ensure timely administrative responsibilities of timecards, spreadsheets, team meetings, etc
  • Define and measure performance metrics (incentives, monthly scorecards, annual appraisal) and clearly communicate to team.

Yeoman First Class (E-6) – 20 Years Distinguished Service

UNITED STATES NAVY
11.2014 - 06.2017
  • Led 9-11 personnel tasked with processing all administrative, travel, pay services and Automatic Data Processing (ADP) requirements for a Helicopter squadron with 300+ personnel
  • Led and quality assured the execution of thousands of pieces of correspondence, awards, Evaluation and Fitness Reports, legal correspondence, NFAAS accountability reports, Change of Command documentation, and other secretarial functions to support all squadron personnel and operations
  • Cited for best practices during a critical ISIC command assessment
  • Fulfilled additional responsibilities as Equal Opportunity Program Manager, Citi Bank Government Credit Card Approving Authority, Defense Travel System Review Officer, Physical Security Manager, Command Special Security Manager, Installation Voting Officer, Legal Yeoman, Deployability Coordinator, and PII Coordinator
  • Initiated and tracked scores of e-QIP (Security Clearance) packages, visitor requests and incident reports
  • Ensured all personnel requiring access to classified materials were properly screened and vetted
  • Processed thousands of travel authorizations/vouchers in DTS and administer an annual travel budget that exceeds $2.4M
  • Assigned, tracked, and ensured all personnel had GOVCC and updated the program that ultimately achieved a 100% score during ISIC audit.

Administrative Supervisor

NAVAL SUPPORT ACTIVITY HAMPTON ROADS (Northwest Annex)
09.2009 - 10.2014
  • Led a team of 5 office associates tasked with handling all administrative matters in the operations office of a specialized Naval command that provides administrative and structural oversight to NSA Hampton Roads, Supply Depot Area, Lafayette River Annex, Northwest Annex, Portsmouth Annex, 45 general and flag officers, 10 tenant headquarters, and 40+ tenant commands
  • Coordinated execution of all correspondence as well as all pay and personnel issues with Personnel Support Detachment (PSD)
  • Facilitated multiple training lectures and managed requisite monthly training for all NSA Hampton Roads personnel … achieving 100% accountability for the training program
  • Directed all administrative matters pertaining to correspondence, personnel pay transactions, FITREPS/EVALS, travel orders/vouchers in DTS, awards, command Directives, and legal cases
  • Reorganized Admin Department functions and instituted new tracking and processing procedures, greatly enhancing efficiency
  • Single-handedly managed over 20 legal proceedings to include litigation reports and administrative separations
  • Fulfilled additional responsibilities as Pass Liaison Representative, Assistant Command DAPA, Limited Duty Coordinator, Command PASS Coordinator, Immigration Representative, Family Care Plan Coordinator, and Sponsor Coordinator
  • Awarded Navy Commendation Medal and meritoriously promoted to Petty Officer First Class for outstanding performance
  • Quote from CO: “A front running Leading Petty Officer with excellent leadership and managerial skills
  • She continued to perform at an exceptionally high level and is a vital part of the Command.” Meritoriously selected as 2014 Command Sailor of the Year.

Operations Supervisor (LPO) / Travel Program Administrator

FLEET LOGISTICS SUPPORT SQUADRON FOUR ZERO (VRC-40)
11.2005 - 09.2009
  • Coordinated and administered all travel for a squadron of 300+ personnel
  • Led five office associates handling all administrative and clerical support matters
  • Compiled, created and submitting the squadron’s $9M TEMADD budget
  • Solely responsible for the implementation of the new Defense Travel System
  • Redefined budget allocation and distribution for deployed detachments and produced a template for all future C-2A aircraft operations
  • Processed all command awards and legal issues such as Nonjudicial Punishment cases and Administrative Separations
  • Trained multiple squadron personnel, including officers, on the use of the Defense Travel System (DTS)
  • Scrubbed associated procedures, implemented best practices, and delivered $50K in savings through optimized travel program administration
  • Fulfilled additional responsibilities of Educational Services Officer, Family Care Plan Coordinator, Government Credit Card Approving Officer, Sexual Assault Victim Intervention Specialist, Legal Petty Officer, Communications Yeoman, and Command Individual Augmentee Coordinator
  • Administered all Government issued credit cards used for members on travel.

Future Capabilities Research and Technology Sub-Division Supervisor

SUPREME Allied Command Transformation (SACT) NATO
10.2002 - 10.2004
  • Supervised two office associates and handled the day-to-day administrative responsibilities for 38 NATO staff officers and civilian personnel in five branches of a joint/multi-national 4-star Strategic NATO headquarters
  • Coordinated high visibility conferences and ensured presentations and supporting administrative materials were available
  • As a Web Integrated Systems Expert (WISE), maintained the web page for the FCRT Division
  • Drafted, typed, reviewed and routed flag correspondence including memorandums and personal letters
  • Fulfilled a NATO Training Mission Iraq (NTM-I) (12/04-2/05)
  • Filled an E-7 (Chief) billet as the Administrative Assistant to the Chief of Staff in Baghdad, Iraq
  • Advised NTM-I Command Group on admin matters and ensured timely expediting of all official correspondence
  • Active volunteer and participant in the local community and various humanitarian support initiatives.

Education

MBA in Business Administration - Human Resource Management

Strayer University
06.2018

BBA in Business Administration - Human Resource Management

Strayer University
06.2016

AA in Business Administration - Human Resource Management

Strayer University
06.2015

Skills

  • Multi-faceted Administrative / Clerical Professional
  • Skilled in Computerized Office Operations / Fiscal Control
  • Organization/Booking Travel
  • Attention to Detail / Professionalism
  • Working for Executives / Leadership
  • Microsoft Office (all modules) / PowerPoints / Briefs
  • Office Team Training / Coaching / Oversight
  • FMLA / Disability/Job Descriptions / Org Charts
  • Security Manager / Security Specialist
  • Generation of all Required Monthly Budget Reports
  • Calendaring/Confidentiality/Leadership
  • AP / Credit Card / Corporate Payables/Management
  • Meeting setup for large events
  • Recruiting

Certification

  • U.S. Navy Security Specialist, Naval Enlisted Classification (NEC) 9556
  • Additional U.S. Navy Qualifications / Designations: Enlisted Aviation Warfare Specialist
  • NATO Training Mission Iraq (NTM-I)

References

  • Deleslyn Gunn, (678) 516-3891
  • Katisha Draughn Fraguada, Public Affairs Officer, 7918 Blandy Road Ste 100, Norfolk, VA, 23551, (757) 692-2432
  • Camishion Watkins, Bankruptcy Manager, 1255 Corporate Drive, Irving, TX, 75038, (817) 800-9412
  • Dondrea Barnett, Chief Petty Officer, United States Navy, (954) 512-7590

Timeline

Executive Assistant / Division Recruiter / Sr. Human Resources Generalist

Dynacraft
07.2022 - Current

Executive Assistant

U.S. Bank
07.2018 - 07.2022

Unit Manager Recovery Department

CAPITAL ONE
08.2017 - 05.2018

Yeoman First Class (E-6) – 20 Years Distinguished Service

UNITED STATES NAVY
11.2014 - 06.2017

Administrative Supervisor

NAVAL SUPPORT ACTIVITY HAMPTON ROADS (Northwest Annex)
09.2009 - 10.2014

Operations Supervisor (LPO) / Travel Program Administrator

FLEET LOGISTICS SUPPORT SQUADRON FOUR ZERO (VRC-40)
11.2005 - 09.2009

Future Capabilities Research and Technology Sub-Division Supervisor

SUPREME Allied Command Transformation (SACT) NATO
10.2002 - 10.2004

MBA in Business Administration - Human Resource Management

Strayer University

BBA in Business Administration - Human Resource Management

Strayer University

AA in Business Administration - Human Resource Management

Strayer University

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Darlissa Robinson