Hi, I’m
Darly Kittle
Summary
Energetic and service-driven Bilingual Sales Representative with ten years of experience in sales, customer service and client relations. Established record of accomplishing sales goals, effectively addressing customer concerns, and ensuring customer satisfaction. Excellent communication and interpersonal skills. Committed to cultivating strong customer relationships and maintaining the highest level of professionalism.
Overview
11
years of professional experience
Work History
Momentum Multimedia
Marketing Project Manager
08.2022 - Current
Job overview
- Meet with clients to determine project scope and requirements
- Develop creative briefs and presentations
- Collaborate with the media department to determine campaigns and deliverables
- Work directly with web developers and graphic designers to represent customer vision accurately
- Manage and coordinate projects from inception to completion.
Forward Van Lines
Senior Sales Representative
09.2017 - Current
Job overview
- Develop and maintain strong client relationships by providing superior service and support
- Implement strategic plans to increase market share
- Coordinate and facilitate on-site and off-site meetings
- Train new associates on sales techniques, customer service, and product knowledge
- Continually enhance product and customer service knowledge base to drive sales and deliver value to customers
- Maintain professional relationships with client contacts to ensure top-notch customer service
- Review and analyze pricing structures for accuracy and completeness
- Develop and execute promotional campaigns to boost sales
- Assist in the development of customer service standards and objectives
- Analyze customer feedback and market trends to drive the development of new products and services
- Possess international business experience and adept at trade show presentations.
Yacht Furnishings by Eclipse
Office Manager / Sales Representative
10.2015 - 09.2017
Job overview
- Oversaw production processes to maximize productivity, including delegating responsibilities, ordering materials, and managing project timelines
- Collaborated with employees and owners to deliver efficient, high-quality service
- Enhanced the company's reputation by providing exceptional customer service on an individual level
- Successfully implemented premium service expectations, resulting in an expanded client list and increased revenue
- Responsible for overseeing and managing daily operations and delivering excellent customer service to established and new customers.
Forward Van Lines
Office Manager
11.2012 - 10.2015
Job overview
- Developed and implemented office procedures to optimize efficiency and effectiveness
- Monitored and enforced compliance with policies and procedures
- Provided administrative support to senior management
- Assisted in the development of marketing materials
- Managed daily operations of an office with 15 employees
- Established a customer service system to improve customer relations.
Education
Universidad Catolica Andres BelloCaracas, Venezuela
Bachelor's Degree in Business Administration
05.2002
Skills
- Spanish: Native Language
- English: Fluent
- Italian: Advanced Skills
- Customer Service
- Problem Solving
- Communication
- Attention to Detail
- Positive Attitude
- Team Leadership
- Sales and Project Management
Timeline
Marketing Project Manager
Momentum Multimedia
08.2022 - Current
Senior Sales Representative
Forward Van Lines
09.2017 - Current
Office Manager / Sales Representative
Yacht Furnishings by Eclipse
10.2015 - 09.2017
Office Manager
Forward Van Lines
11.2012 - 10.2015
Universidad Catolica Andres Bello
Bachelor's Degree in Business Administration