Darly Rabago

Manager's Assistant

Rainbow Shops

Tampa, FL

03.2023 - Current

Correct handling of the cash register and other procedures with money such as trial balance, daily counting and control of petty cash and its change, bank deposits.
Correct handling of the received shipment, transfers, sending of damages, verification of SKU and Class, Vendor, and Style.
Knowledge of how to organize the floor according to SKU, Class, Vendor, and Style.
knowledge on how to make a clothing wall according to the season of the year, special occasions, trending colors or fabrics.
Shoe Coordinator. Knowledge on how to put together a trolley , display, table or shoe rack according to colors, materials, styles, trends or prices.
Cleaning of each area of the store.
Great Customer Service.
Ability to deal with dissatisfied customers and returns.
Conducted inside training sessions to educate employees on products and company policies.
Experience in increasing daily sales by helping customers find what they are looking for, education when asking, suggesting and helping, recommendations about clothing available in the store according to the customer's style, recommendation of promos (Buy one get one X, Two for X, Three for X, Buy one get one X% off)
Diligently managed details to meet deadlines.
Pleasantly welcomed visitors, answered phone calls, and maintained an organized and clean counter.
Sorted mail on a daily basis and distributed it accordingly.
Maintained store supplies and orders placed when necessary.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Utilized company reports to analyze sales and inventory activity.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Supervised cash handling processes to ensure accuracy of transactions.
Formed and sustained strategic relationships with clients.
Delegated work to staff, setting priorities and goals.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Trained new employees on store policies, procedures and customer service standards.
Answered customer questions and addressed problems and complaints in person and via phone.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Presented different categories of shoes and shoe care products and explained features, benefits, and technical specs to generate sales.

Summary

Overview

Work History

Manager's Assistant

Pricer

Education

English For Academic Purposes (EAP) -

GED -

Skills

Languages

References

Timeline

Manager's Assistant

Pricer

English For Academic Purposes (EAP) -

GED -

Similar Profiles

Diana AyalaDiana Ayala

Cheryl ChandCheryl Chand

Joi DaniyanJoi Daniyan

Brittany VisosoBrittany Visoso

Brittaney McCarthyBrittaney McCarthy