Darlyn Jimenez
Houston,TX
Summary
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Good Car People (Dealership)
Houston, TX
09.2021 - 09.2023
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Managed database systems containing customer contact information.
- Processed invoices for payment using accounting software applications.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded effectively to sensitive inquiries or complaints.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained accurate department and customer records.
- Handled confidential documents in an organized fashion according to established protocol.
Assistant Manager
Halal Guys
Houston, TX
11.2016 - 07.2021
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Communicated regularly with customers to gain insights into their needs.
- Assigned work and monitored performance of project personnel.
- Delegated daily tasks to team members to optimize group productivity.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Delegated work to staff, setting priorities and goals.
- Monitored employee attendance records, timekeeping, and payroll information.
Education
High School Diploma -
Jersey Village High School
Houston, TX06-2016
Skills
- Scheduling
- Invoice Processing
- Recruiting
- Highly Organized
- Phone Call Answering
- Dedicated Team Player
- Customer Service
- Inventory Management
- Critical Thinking
- Strong Problem Solver
- Prioritization
- Payroll and Benefits Administration
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
Good Car People (Dealership)
09.2021 - 09.2023
Assistant Manager
Halal Guys
11.2016 - 07.2021
High School Diploma -
Jersey Village High School
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