Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Darlyn Monteiro

Ogden,UT

Summary

Dynamic professional with a strong work ethic and proven problem-solving skills, honed as a Shift Manager at Wendy's. Adept at training teams and enhancing performance through effective communication and inventory control. Bilingual in English and Spanish, I excel in creating positive environments while ensuring safety and compliance.

Childcare professional with commitment to high standards and delivering results. Proven track record in maintaining safe and stimulating environment for children while accommodating varying needs and schedules. Known for strong team collaboration and adaptability, ensuring seamless care and support.

Overview

8
8
years of professional experience

Work History

Shift Manager

Wendys Restaurant
05.2022 - 04.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

Housekeeper

Club WYNDHAM
04.2020 - 01.2022
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.

Babysitter

Self Employed Web
10.2019 - 01.2020
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Machine Operator

Plantation Products
09.2017 - 07.2019
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

Education

Economics

Charles E Shea High Shool
Pawtucket, RI
05-2018

Skills

  • Proficient in four languages: English,Spanish,Portuguese and Portuguese Creol
  • Interpersonal skills
  • Consistently punctual
  • Inventory controls
  • Patience and empathy
  • Strong work ethic
  • Flexible scheduling
  • Maintaining safe environment
  • Cleaning techniques
  • Physically strong

Languages

English
Full Professional
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Portuguese Creol
Native or Bilingual

Timeline

Shift Manager

Wendys Restaurant
05.2022 - 04.2025

Housekeeper

Club WYNDHAM
04.2020 - 01.2022

Babysitter

Self Employed Web
10.2019 - 01.2020

Machine Operator

Plantation Products
09.2017 - 07.2019

Economics

Charles E Shea High Shool

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Darlyn Monteiro