DARLYN UCEDA
Huntington,NY
Summary
As a highly energetic, organized, and detail-oriented professional, I bring over seven years of experience in managing office operations, providing executive support, and significantly boosting team productivity. Possessing a strong work ethic and high trustworthiness, I naturally cultivate an approachable and collaborative demeanor. I am self-motivated and fully capable of independently managing projects, demonstrating expertise in multitasking, effective problem-solving, and delivering excellent customer service. Proficient in Microsoft Office, All Scripts, and Soarian, I excel at fostering effective communication with both internal and external stakeholders. My commitment lies in enhancing organizational efficiency and contributing to overall success, and I am actively seeking a position that offers opportunities for continuous professional growth and advancement, building upon my established experience.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Northwell Health
06.2021 - Current
- Developed and nurtured strong customer service relationships by promptly responding to inquiries and surpassing expectations in accommodating unique requests.
- Implemented hands-on training sessions for staff on check-in protocols, telephone manners, daily scheduling tasks, and insurance procedures.
- Managed office inventory of equipment, supplies, forms, and stationery items.
- Handled incoming calls and directed them to appropriate department or employee by making sure I got all the needed information in order to transfer call.
- Greeted visitors in a professional manner while providing assistance as needed.
- Developed and managed comprehensive administrative processes and procedures, optimizing efficiency in all tasks undertaken. Demonstrated adaptability by overcoming obstacles while seamlessly handling multiple responsibilities.
- Continuously assist coworkers and staff members with daily tasks.
- Well acquainted with different electronic medical records systems including Soarian, Allscripts, Microsoft teams, and Healthpay24.
Wellness Supervisor-Med Tech-Resident Services Aide
Atria Senior Living
08.2019 - 05.2021
- Met targets consistently by working hard and with strong attention to detail. I completely have gained all of my strength and all of my knowledge with the experience from Atria.
- I satisfied family members and residents by assisting with all of their daily living activities and duties for their loved ones needs and wants.
- As a Wellness Supervisor I collaborated well with team members to carry out all of the daily assignments and achieve happiness and make sure all our residents are safe and well taken care of.
- I gained a lot of strength as a Med Tech and as a Aide as well.
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- I changed bed linens daily, I cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed I answered call lights promptly and responded to requests from patients in a timely manner.
- Provided emotional support for family members during difficult times of COVID-19 in the care setting.
Customer Service Cashier
Target
10.2017 - 01.2018
- During my time at Target I greeted customers and provided friendly customer service. I continuously operated cash registers to process payments for goods and products.
- I also Informed customers about product pricing and answered questions regarding products and services available in the store.
- I maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Provided excellent customer service by helping customers locate items they were looking for if needed.
Education
High School Diploma -
Walt Whitman High School
Huntington Station, NY06.2018
Certified Nursing Assistant - undefined
Western Suffolk BOCES
Dix Hills, NY06.2018
Skills
- Flexible and adaptable
- Attention to detail
- Organization
- Time management
- Excellent communication
- First-Aid
- CPR Certified
LANGUAGES
Spanish — Advanced
Native or Bilingual
English — Advanced
Native or Bilingual
Timeline
Administrative Assistant
Northwell Health
06.2021 - Current
Wellness Supervisor-Med Tech-Resident Services Aide
Atria Senior Living
08.2019 - 05.2021
Customer Service Cashier
Target
10.2017 - 01.2018
Certified Nursing Assistant - undefined
Western Suffolk BOCES
High School Diploma -
Walt Whitman High School