Darma Alers
Queens,NY
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
31
31
years of professional experience
Work History
School Aide
I.S 61 Leonardo Da Vinci Intermediate
09.2018 - Current
- Enhanced student safety by consistently monitoring school grounds and maintaining a secure environment.
- Supported teachers in managing classroom behavior and promoting a positive learning atmosphere.
- Collaborated with faculty members to develop strategies for addressing individual student needs and improving overall performance.
- Maintained accurate records of student attendance, ensuring compliance with school policies and regulations.
Catering Server
JetBlue Airlines
02.2001 - 08.2007
- Enhanced guest experience by providing exceptional service during catered events.
- Reduced wait times for guests by efficiently managing multiple food stations simultaneously.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by addressing dietary restrictions and providing alternative options when needed.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
Department Manager
Kmart
11.1992 - 08.2000
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Reduced operational costs through effective budget management and resource allocation.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Education
Hotel Management
Benedict College
New York, NY09.1992
Certificate - Tourism
Coastal Medical Training Institute LLC
New York, NY02.1990
High School Diploma -
Francisco Mendoza
Puerto Rico05.1989
Skills
- Educational Assistance
- Multitasking abilities
- Organizational skills
- Office administration
- Parent-teacher communication
- Data Entry Experience
Timeline
School Aide
I.S 61 Leonardo Da Vinci Intermediate
09.2018 - Current
Catering Server
JetBlue Airlines
02.2001 - 08.2007
Department Manager
Kmart
11.1992 - 08.2000
Hotel Management
Benedict College
Certificate - Tourism
Coastal Medical Training Institute LLC
High School Diploma -
Francisco Mendoza
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